Orthopedic Account Management Specialist
Description At ROMTech, we are transforming rehabilitation through innovative technology and exceptional patient support. We are committed to helping patients achieve better outcomes through Clinician guided at-home rehab while delivering an outstanding experience throughout their recovery journey. ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people. Position Title: Orthopedic Account Management Specialist Department: Sales Reports To: Director of Orthopedic Sales Location / Work Environment: United States (Work-from-Home) Worker Classification: W2 Employee FLSA Status: Exempt Job Level: Standard Job Purpose The Orthopedic Account Management Specialist serves as the primary point of contact for physician offices and Durable Medical Equipment (DME) partners within an assigned territory. This role supports ROMTech’s growth and patient care objectives by ensuring accurate order processing, facilitating communication between provider offices and internal teams, resolving account and patient-related issues, and delivering a high level of customer service throughout the patient journey. The Orthopedic Account Management Specialist helps drive successful patient outcomes by supporting providers utilizing ROMTech’s Clinician guided at-home rehab solutions