Outbound Campaign Administrator

Job Title: Outbound Campaign Administrator Job Location: Remote, KY Duration: 6 Months Possible conversion Shift Schedule: The position requires a split schedule to support two critical operating windows: (currently forecasted at ~3 Hours for each segment: 7AM - 10AM ET; 3PM - 6PM ET). Saturday Coverage: 7AM – 8AM; 3PM - 4PM Summary: The Outbound Campaign Administrator will provide dedicated back-office support for outbound campaign execution, including contact list management, campaign file preparation, export processing, quality validation, documentation, and issue resolution. The role requires split weekday coverage for AM start-of-day activities and evening exports, along with Saturday coverage for a contractually required campaign. Responsibilities: Receive, review, organize, validate, and prepare contact lists; confirm required files are available and ready for scheduled campaigns. Verify file formats, naming conventions, record counts, required fields, and other established controls before processing. Complete campaign setup, maintenance, readiness checks, and scheduled start/stop activities. Generate, validate, reconcile, and distribute campaign export files according to established schedules and downstream requirements. Prepare campaigns, validate inputs, initiate scheduled work, and confirm production readiness. Complete scheduled exports, validate outputs, reconcile results, and ensure files are available for downstream processing. Identify and escalate missing files, formatting errors, record-count discrepancies, failed exports, and other issues that could disrupt campaigns. Maintain processing records, file tracking, completion documentation, and audit or operational controls. Required Skills: Strong file-management and quality-control skills. Ability to independently follow established campaign procedures. Ability to identify, document, and escalate processing exceptions. Comfort with split weekday coverage and scheduled Saturday work. Ability to support activities outside standard business hours.