Outbound Patient Enrollment Specialist (New College Graduate)

This is a Fully Remote Job About Our Client: This organization operates in the clinical AI sector, focusing on automating the management of chronic diseases. It addresses the challenge of handling routine, high-volume chronic care tasks—such as patient monitoring, risk identification, and care coordination—allowing clinicians to concentrate on critical decision-making. The program is integrated with over 20 major health systems and serves a population exceeding 100,000 patients, continuously improving through real-world care data. About the Opportunity: The OUTBOUND PATIENT ENROLLMENT SPECIALIST role involves conducting outbound outreach to patients referred by partner physicians, managing the entire enrollment conversation from initial contact to completion. This position plays a vital role in expanding patient participation in the program by clearly communicating its benefits and facilitating enrollment, thereby supporting the organization's clinical objectives. Responsibilities: Communicate program details, benefits, expected outcomes, and patient responsibilities clearly. Conduct virtual patient enrollments and schedule follow-up appointments. Build rapport and trust with patients to foster lasting relationships. Follow scripts to meet quality standards while adapting communication for authenticity. Balance high-quality patient interactions with productivity targets. Requirements: 0-2 years of sales or customer service experience. Preferred experience handling high-volume outbound or inbound calls. Strong communication and problem-solving abilities to support patient decision-making. Ability to maintain patient confidentiality according to HIPAA and organizational standards. Experience with AI tools such as Claude and Google Gemini. Pay Range and Compensation Package: The anticipated pay range is $23-$24 per hour, with an on-target earnings range of $67,000-$70,000 annually including incentives. Position is remote within the United States. Actual compensation depends on experience, skills, internal equity, and applicable law. Benefits & Perks: Competitive pay and equity Fully remote work Comprehensive health coverage including medical, dental, and vision insurance Paid time off 401(k) plan with matching Paid parental leave Home office stipend Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.