Patient Coordinator (Remote/Non-Clinical) AccessNurse
28-Sep-2026 Patient Coordinator (Remote/Non-Clinical) AccessNurse Raleigh, NC Remote Full-Time External Job Description and Responsibilities Are you seeking a stable, long-term remote opportunity in healthcare? Join AccessNurse, a TeamHealth company, and play a vital role in helping patients connect to the care they need right from your home. AccessNurse is a leading provider of medical call center solutions, offering 24/7 telephone nurse triage and answering services. The Patient Coordinator (PC) serves as the first point of contact for patient seeking emergency and non-emergency medical support from their provider. Essential Duties and Responsibilities In this role, you will:
- Answer high-volume inbound calls from patients
- Provide compassionate, empathetic support using guided scripting
- Build trust and ensure a positive patient experience
- Accurately document patient information and needs
- Prepare detailed reports for nurse triage teams
What we offer
- Full-time opportunities available (32 hours +).
- Base pay is $17.00 per hour.
- Additional pay incentives/shift differentials.
- Hiring for afternoons, evenings, and weekends.
- Remote work schedule.
- Computer equipment provided.
- Paid training provided.
- Benefits package (full-time employees).
- Career growth opportunities.
- $500 Employee Referral Bonus with no cap.
REMOTE: NEXT TRAINING CLASS DATES
- Monday, October 26, 2026 thru Friday, October 30, 2026 9A-5P (EST)
- Monday, November 2, 2026 thru Friday, November 6, 2026 1P-9P (EST)
100% ATTENDANCE IS REQUIRED, FUTURE CLASS DATES WILL BE AVAILABLE #LI-TA #LI-Remote
Requirements
Required Qualifications
- High school diploma or GED
- Basic computer and typing skills
- Minimum 1 year of customer service experience
- Strong attention to detail and accuracy
- Excellent listening and comprehension skills
- Ability to multitask in a fast-paced environment
- Background and reference check required
Preferred Qualifications
- Associate’s degree
- Previous high-volume inbound call center experience
- Healthcare or medical-related experience
Home Office Requirements
- Reliable high-speed internet connection
- Dedicated, private workspace free from distractions
- Ability to maintain a secure, confidential workspace
What we offer
- Full-time opportunities available (32 hours +).
- Base pay is $17.00 per hour.
- Additional pay incentives/shift differentials.
- Hiring for afternoons, evenings, and weekends.
- Remote work schedule.
- Computer equipment provided.
- Paid training provided.
- Benefits package (full-time employees).
- Career growth opportunities.
- $500 Employee Referral Bonus with no cap.
Pay
- Base Pay is $17/hour
- +$1/hr shift differentials for evenings (3pm–11pm Mon–Thurs)
- +$3/hr shift differentials weekends
- +$1/hr for Bilingual English/Spanish speakers
#LI-TA1 Patient Coordinator (Remote/Non-Clinical) AccessNurse | TeamHealth