Patient Service Agent - Full Time - Remote
Find your calling at Mercy!
Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.Position Details:
Minimum Required Qualifications:
- Education: High School Diploma or Equivalent
- Experience: Customer Service experience
Other Skills and Knowledge:
- Basic computer skills, Data Entry
Other Skills and Knowledge:
- Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
High school diploma or equivalent; customer service experience; basic computer skills and data entry; professional and compassionate attitude; ability to multi-task and type 60 wpm.
Key Responsibilities
- scheduling appointments
- taking patient messages
- providing customer service
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Missouri, United States
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Mercy
A healthcare organization providing patient care and support services. — Industry: Healthcare