Phone Auditor (Experience with NEXUS Platform Preferred)
The Company: EXL Premium Audit, a leader in the field, can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our industry-leading training platform and curriculum. Responsibilities: The Phone Auditor will complete audits for Property & Casualty insurance policies including Worker’s compensation and General Liability. This role requires working directly with the policyholder and/or agent or their contact, over the phone, to obtain payroll and other accounting record information, along with information to properly evaluate and apply correct classifications and exposure amounts for these policies. All assignments are provided by a manager through our state-of-the-art Web-based production system. The Phone auditor should be well versed with tax forms, P&L, Certificate of Insurance, 941s and is expected to verify the documents prior to completion of an audit, if applicable. Qualifications: · Knowledge & experience in conducting audits within Nexus platform (preferred) · At least 6 months of experience working as a premium auditor · Have Insurance, Accounting/Bookkeeping, Payroll or other related work experience · Experience of working directly with the public, preferably on the phones · Self-starter and able to work with minimal supervision · Well organized · Willing to work from home · Great customer service skills and the ability to communicate & comprehend both written and orally · Strong organization and time management skills What we offer: · Home based office · Flexible work schedule · Reimbursement of expenses · Up to 8 weeks of paid training, depending on experience · Base pay with attractive incentive opportunities · Laptop computer, printer/scanner, etc. provided · Competitive Benefits – Health Insurance, Dental, 401k and FSA/HSA · Holiday Pay · Vacation Pay