Planner / Coordinator

TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

Position Summary:

• To organise and allocate all Statutory Inspections in a timely manner to ensure compliance of each item
• Plan effective and efficient routes to ensure that all Engineer Surveyors have a manageable workload and that we deliver in a way that meets our contractual obligations

Responsibilities and authority:

• Contribute to the planning of Statutory Inspections.
• Allocation of workload in a geographical manner to minimise non-productive travel.
• Communicate with customer and users to book appointment slots as required.
• Provide monthly forecast reports to customers as required.
• Identify any potential shortfalls which require escalation to ensure compliance.
• Manage data entries for Statutory Inspection reports.
• Manage and file all Statutory Inspection reports and distribute to customers.
• Contribute to weekly efficiency reporting.
• Contribute into development of Web based reporting portal.
• Prepare information for and attend periodic customer meetings.

Essential Criteria:

• Previous experience in a similar planning role
• Experience of being in a high pressurised customer focussing role
• Computer literacy (Excel & Word)
• Pro active.
• Able to work unsupervised.
• Organised & excellent attention to detail.
• Works well under pressure.
• Excellent customer service skills.
• Great problem solver.
• Excellent verbal and written skills.

Desirable Criteria:

• Lift Industry experience would be desirable

Further Information:

TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent home-working, a Company Car/Car Allowance and Private Medical Insurance

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Previous experience in a similar planning role, high-pressure customer-focused experience, computer literacy in Excel and Word, proactive, organized, excellent attention to detail, works well under pressure, excellent customer service and problem-solving skills.

Key Responsibilities

• planning statutory inspections
• allocating workloads
• managing data entries

Skills & Tools

Microsoft Excel, Microsoft Word

Job Details

• Category: Business Operations
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — London, England, United Kingdom
• Languages: English

Benefits

• Generous paid time off
• Retirement plan

About TÜV SÜD

A global leader in testing, inspection, and certification services for safety and sustainability. — Industry: Consulting Services