Premier Account Manager

About UA Brands - At UA Brands, we’re changing how healthcare and culinary professionals dress. - For over 40 years, we’ve created stylish, high-performance uniforms that combine thoughtful design with real-world function. - Through our Uniform Advantage brand, we provide quality uniforms, professional apparel, and customized solutions to healthcare organizations, hospitality businesses, and other corporate customers. - Exceptional customer service and lasting relationships are at the heart of everything we do. - Join a team that values creativity, impact, and community, and help us redefine uniforms that don’t conform. About the Role - Uniform Advantage is seeking an experienced, results-driven, and customer-focused Premier Account Manager to join our B2B Corporate Solutions team. - In this role, you will manage and grow a portfolio of key corporate accounts, including hospitals, health systems, healthcare organizations, educational institutions, and other corporate partners. - As a Premier Account Manager, you will serve as the primary relationship manager and strategic partner for your assigned customers. - You will be responsible for delivering exceptional customer service while proactively driving revenue growth, strengthening customer relationships, increasing program participation, and identifying opportunities to expand our partnerships. - Our Account Managers play a critical role in the success of our corporate uniform programs. - This includes understanding customer needs, monitoring account performance, coordinating program execution, resolving challenges, and ensuring customers receive the highest level of service. - The ideal candidate is a proactive relationship builder with a strong sales mindset, excellent organizational skills, and the ability to manage multiple priorities while taking full ownership of customer accounts. - Experience in B2B account management, corporate sales, healthcare apparel, uniforms, medical supplies, or related industries is highly preferred. What You'll Do - Account Management & Customer Relationships - Serve as the primary point of contact for assigned premier corporate accounts, providing exceptional customer service, timely communication, and proactive solutions. - Build and maintain strong relationships with key decision-makers, including Human Resources, Nursing Leadership, Purchasing, Supply Chain, and other corporate stakeholders. - Develop a thorough understanding of each customer's business needs, uniform program requirements, and operational challenges. - Conduct regular customer follow-ups, account reviews, and business meetings to strengthen relationships and identify opportunities for improvement. - Proactively identify and address customer concerns, taking ownership of issues through resolution to ensure customer satisfaction and retention. - Sales Growth & Business Development - Take ownership of assigned account sales performance, working toward established revenue growth, retention, and profitability goals. - Identify opportunities to expand existing partnerships across additional departments, locations, facilities, and affiliated organizations. - Proactively recommend new products, uniform collections, and program enhancements that support customer needs and increase sales.