Prevention Coordinator & Operations Lead

Prevention Coordinator & Operations Lead The mission of Courage to Caregivers is to empower and equip carers to navigate their journey. We envision a world where healthy carers lead to healthier families and communities. We're in the caregiver burnout prevention business. We are seeking a mission-driven prevention professional to lead caregiver burnout prevention programming and ADAMHS Board activities, and to combine that work with day-to-day organizational operations. This full-time exempt position (40 hours per week) is remote/hybrid within Ohio and includes a 90-day probationary period.

Responsibilities

Reporting to the Executive Director, the Prevention Coordinator & Operations Lead delivers prevention programming and ADAMHS Board compliance and reporting, and coordinates the financial, administrative, and grant systems that support Courage to Caregivers operations. The coordinator works closely with the Director of Programs, who oversees Certified Family Peer Support, informal caregiver peer support, and grief programming, to align program quality, evaluation, and service delivery across all program models. Prevention Programs & Education Direct the prevention-focused support group program: oversee quality, scheduling, and the participant experience of the weekly groups, and lead at least one weekly caregiver support group focused on resilience, healthy coping, stress management, and protective factors. Provide credential-appropriate supervision to prevention group leaders. Develop and refine caregiver prevention curriculum, working closely with the Director of Programs and using evidence-informed practices and participant feedback. Update training for volunteer peer leaders and meet with them monthly. Review attendance and outcomes data and recommend participant retention actions to the Director of Programs. Coordinate Question Persuade Refer (QPR) Gatekeeper Training and deliver training when appropriately certified. Develop prevention-focused educational content for social media, weekly emails, newsletters, and the fireside chat series, in collaboration with communications staff. Maintain applicable Ohio prevention credentials, continuing education, and professional practice standards. Keep services within prevention scope; exclude counseling, therapy, treatment, and case management. ADAMHS Board of Cuyahoga County Serve as the ADAMHS Board representative: attend provider and workgroup meetings and prepare required reports, including participant, outcomes, and Provider Service Plan reporting, in coordination with the Director of Programs and Program Coordinator. Serve as the Clients Rights Officer for ADAMHS Board requirements. Maintain program compliance with OhioDBH prevention certification standards and ADAMHS Board requirements, including client records assessments. Prepare ADAMHS invoices and cost-reimbursement requests with the accounting provider. Coalition & Community Engagement Represent Courage to Caregivers in coalitions and community partnerships to advance caregiver awareness and access to resources. Operations & Administrative Support Coordinate day-to-day organizational operations; recommend improvements, timelines, and resources to support strategic priorities. Coordinate daily administrative workflows, shared records, system access, and operating procedures in alignment with priorities established by the Executive Director. Support staff onboarding, personnel documentation, training and credential tracking, and policy acknowledgments; maintain confidentiality. Maintain payroll records and PTO balances, and review timesheets with the accounting provider and the Director of Programs. Finance, Grants & Resource Stewardship Support annual budget preparation and monitor organizational and grant spending; coordinate invoices, reimbursements, and financial records with the Executive Director and accounting provider. Coordinate grant reporting and work with the Director of Programs to compile program impact measures, evaluation findings, and required documentation for Executive Director review. Maintain grant reporting calendars, deliverable trackers, funding documentation, and time-and-effort records. Support grant applications, donor records, gift acknowledgments, and fundraising logistics; identify resource or compliance concerns.

Qualifications

Active Ohio prevention credential at the OCPSA, OCPS or OCPC level, with participation in the supervision that credential requires. QPR Gatekeeper Trainer certification preferred or willingness to obtain. Bachelor's degree in Social Work, Public Health, Nonprofit Management, Business, or a related field; master's degree preferred. Minimum 5-7 years of relevant experience in prevention, behavioral health, nonprofit operations, program management, or social services. Experience facilitating groups or prevention education and coordinating budgets, grant documentation, or administrative systems. Knowledge of caregiver wellness, behavioral health prevention, trauma-informed practice, and family-driven approaches. Strong communication, organization, follow-through, and discretion with confidential participant, personnel, and financial information. Proficiency in Microsoft Office, Google Workspace, and Zoom; familiarity with QuickBooks or similar financial software and donor databases preferred. Commitment to equity, inclusion, cultural humility, and strengths-based practice. Family caregiving experience is valued. Core Competencies Prevention education, group facilitation, regulatory compliance and reporting, financial and administrative coordination, grant tracking, project management, community engagement, communication, and collaborative problem solving. Worker Classification Full-time, exempt, 40 hours per week. 90-day probationary period with performance evaluation. Compensation & Benefits Annual salary of $58,240-$62,400, commensurate with experience. Remote/hybrid within Ohio with periodic in-person community presence. What’s next? We are an equal opportunity employer and welcome applicants of all backgrounds, cultures, and experiences. Send your cover letter and resume to with “Prevention Coordinator & Operations Lead” in the subject line. No phone calls, please. Hire contingent upon clear background check; start date mutually agreed upon. Pay: $58,200.00 - $62,400.00 per year

Benefits

Professional development assistance Application Question(s): Do you have an active Ohio prevention credential at the OCPSA, OCPS or OCPC level? License/Certification: Prevention Specialist (PS) (Required) Location: Ohio (Required) Work Location: Remote