Principal IT Analyst
Where You’ll Work Job Summary and Responsibilities - As an IT Principal Analyst for the Software Asset Management team, you will be a senior leader and subject matter expert, driving complex analysis, strategic planning, and successful delivery of high-impact IT solutions. - Every day you will lead critical projects, conduct in-depth functional and technical analysis, develop innovative solutions, mentor colleagues, and collaborate extensively with stakeholders to define technology roadmaps. - To be successful, you will possess extensive experience across the software asset lifecycle space, deep expertise for publisher licensing and reconciliation practices, exceptional analytical/communication skills, and a proven ability to influence strategic outcomes. - Provides advice, guidance, and support to help people to adopt and embed best-practice approaches to software asset management. - Maintains procedures in the assigned area of responsibility. Reviews them regularly for effectiveness and efficiency. - Manages and maintains process compliance in line with business and regulatory requirements involving knowledge of technical processes, tools and techniques. - Identifies, assesses and communicates associated risks. - Leads focused technical analysis discussions, delivers supporting artifacts and drives review sessions for all necessary approvals. - Selects, acquires and integrates data for analysis from sources such as SCCM, ServiceNow, Lawson/ERP, and other integrations. - Develops data hypotheses and methods, trains and evaluates analytics models, shares insights and findings and continues to iterate with additional data. - Models and analyzes current state and future state processes; fosters understanding of how a project impacts current state. - Governance is key, and you will work closely with platform and department stakeholders to align expectations and roadmap desired functionalities. - Project assignments are complex projects or enterprise-wide assignments. - Works on one or more projects or process areas as an expert within the ServiceNow SAM module and provides direction where required. - Remote eligible. Job Requirements - Required: - Bachelors in Computer Science, Technology, Medical, Business discipline or equivalent experience - Preferred: - 10 or more years of experience as a business, data, or technical analyst - Experience in a healthcare or hospital/medical related industry - Experience working with project life cycle and project management methodologies - Experience in partnering with financial and vendor management partners to drive process adoption and adherence to product owner specifications