Product Development Owner
Description Product Development Owner Buffalo Grove, IL Monday – Friday 8:00 am – 5:00 pm Remote Do you want to build software that removes the manual work tax professionals dread every cycle? CSC Corptax is looking for a Product Owner who pairs strong product fundamentals with a practical, hands-on approach to AI. You will own outcomes for a product area, work with your scrum team inside an agile delivery model, and find ways to eliminate the repetitive data preparation and validation work our clients do today. You will also use AI in your own daily work to move faster from client problem to shipped capability. Some of your work will extend an established product; some will mean shaping a new concept or rethinking an area from the ground up. If you measure success by client outcomes, like taking apart a messy process to find what can be automated, and see AI as a tool to change how work gets done (not a buzzword), we want to talk with you. Some of the things that you will be doing? What you will do - Own outcomes for your product area: Maintain a Now/Next/Later roadmap tied to system year and PI goals. Define success metrics before work starts, commit to “Now” scope you can deliver, and make clear trade-off decisions when priorities change, including when to cut, pivot, or stop work that evidence says will not deliver the outcome. - Shape new concepts and rethink existing areas: Take new products, features, and concepts from idea to adoption, and rebuild existing areas when the current approach no longer serves clients. Make scope decisions with incomplete information, adjust requirements as evidence comes in, and say no without stalling the team. - Eliminate manual preparation and validation work: Map how clients prepare, reconcile, and validate data today. Identify the repetitive, error-prone steps and design product capabilities (automation, rules-based checks, AI-assisted workflows) that remove them. Quantify the impact in hours saved, errors prevented, and cycle time reduced. - Apply AI responsibly in the product: Partner with engineering to identify where AI adds measurable client value. Define the guardrails a regulated tax environment requires: accuracy, auditability, explainability, data security, and clear points for human review. Before AI work starts, set accuracy thresholds, test datasets, and evaluation criteria with engineering so the team knows what “good enough to ship” means. - Use AI to work more efficiently: Use AI to draft and refine Features, user stories, acceptance criteria, test scenarios, and release notes; analyze usage data and client feedback; and explore the codebase to understand current behavior before writing requirements. - Run the backlog in an agile framework: Write clear backlog items with testable acceptance criteria in Azure DevOps or Linear. Lead refinement, sprint planning, PI planning, and sprint demos. Identify and manage dependencies across teams. - Make insight-driven decisions: Use product analytics, support case trends, and client research to prioritize. Back major roadmap decisions with data, and define and review adoption KPIs within 90 days of each release. - Own the client experience end to end: Partner with the escalation owner assigned to your scrum team to understand what clients are reporting about your product, prioritize client issues, and write actionable work items for bugs and enhancements.