Product Enablement Manager

This is a Fully Remote Job About Our Client: This organization operates in the financial technology industry, focusing on automating and enhancing financial operations within Oracle NetSuite environments. It addresses the challenge of manual and fragmented financial workflows by providing an AI-powered ERP-native platform that spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report. Serving over 4,500 customers worldwide, the company enables finance teams to work more efficiently and with greater accuracy by embedding intelligence directly into their ERP systems. About the Opportunity: The PRODUCT ENABLEMENT MANAGER is responsible for ensuring that the company’s products are effectively adopted and utilized by internal teams and customers. This role enables product, support, customer success, and professional services teams with the necessary knowledge, tools, and resources to maximize customer value. By developing scalable enablement programs and driving alignment between product strategy and customer adoption, the manager accelerates product knowledge across the organization and enhances customer experience with the solutions. Responsibilities: Develop and maintain a product enablement roadmap aligned with product strategy and business goals. Collaborate cross-functionally with product, marketing, customer success, support, professional services, sales enablement, partner enablement, and learning and development teams. Translate product launches and updates into scalable enablement programs. Create and maintain enablement resources such as training guides, playbooks, onboarding programs, FAQs, technical documentation, knowledge bases, and certification tracks. Equip solution consultants and customer success teams with product knowledge and demo best practices. Design and deliver product education via workshops, webinars, training sessions, and customer initiatives. Manage the product knowledge hub to ensure accuracy and accessibility. Establish feedback loops between product and customer-facing teams to inform development. Track enablement effectiveness through KPIs and use insights for continual improvement. Support post-launch adoption campaigns and ongoing enablement efforts. Represent enablement in cross-functional planning and strategy sessions. Manage multiple initiatives while upholding the organization’s culture and values. Perform additional duties as assigned. Requirements: 5+ years of experience in SaaS product enablement, product marketing, product management, or related fields. Proven ability to design, deliver, and measure product enablement or training in a SaaS environment. Strong understanding of product enablement strategies, product launches, and the customer lifecycle. Experience creating scalable learning resources and technical documentation. Ability to simplify complex product and technical concepts for diverse audiences. Excellent communication and presentation skills with experience facilitating training. Proficiency with enablement tools, LMS, CMS, knowledge bases, collaboration platforms, and analytics. Strong analytical skills to measure program effectiveness and drive improvements. Ability to influence and collaborate across cross-functional teams. Strong organizational skills and ability to manage priorities in a fast-paced environment. Self-motivated, innovative, with a customer-first approach. Bachelor’s degree in Business, Marketing, Communications, or related field preferred; master’s degree is a plus. Proficiency in written and spoken English. Pay Range and Compensation Package: The base salary range for this position is $105,000 to $120,000, plus equity. Actual compensation will be determined based on candidate qualifications and market factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.