Product Manager (Remote)
OverviewFrontdoor is obsessed with taking the hassle out of owning a home.Frontdoor serves more than two million customers across the U.S.through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians.Streem is a part of Frontdoor who's vision is : _A world where a great_customer experience_can happen anytime, anywhere, over any distance._ Streem has built a video calling solution for business that's device and platform agnostic with AR powered tools that allow companies to connect with customers effortlessly.As an independent branch of Frontdoor, Streem operates with the flexibility and freedom of a startup, but with the financial stability and backing of a 50 year-old, publicly traded company.This position is a 100% REMOTE role.This is an exciting product role, where you will directly partner with and be jointly responsible for the success of your product.We are looking for owner-level thinkers, who can work collaboratively with your engineering and design partners and stakeholders to define and execute on impactful projects that contribute toward the goals we have as a Streem team.We believe that people are our most valuable asset, and work together to ensure an interesting and rewarding career.ResponsibilitiesWe Own ItAs a Product Manager, you are responsible for the success of your product(s), from ideation to launch to post-launch support.You will work closely with engineering, design, marketing, and sales to ensure that your product meets the needs of your customers and achieves your business goals.We Are Data-DrivenWe use data to inform our decisions and track our progress.You will be responsible for gathering and analyzing data to identify customer needs, prioritize features, and measure the success of your product.We Are Customer-ObsessedWe believe that the best products are built around the needs of the customer.You will spend time talking to customers, gathering feedback, and using that feedback to improve your product.We Are InnovativeWe are always looking for new ways to improve our products and services.You will be encouraged to think outside the box and come up with new ideas for how to make your product better.We Are Team PlayersWe believe that the best results come from collaboration.You will work closely with other members of the product team, as well as with engineering, design, marketing, and sales, to ensure that your product is a success.We Treat Each Other With Respect :We assume everyone is doing their best and treat everyone with respect.We have strong opinions, loosely held :you're empowered to always bring your honest and thoughtful opinions, recommendations, and experience to the table, and are open to changing your opinion based on new information.Qualifications3-5 years of software product management experience Experience with agile developmentand leading cross functional agile teams day-to-day to deliver product features that meet business outcomes, inspecting and adapting as you go Shipping products or capabilities to customers with impact you could measure qualitatively, quantitatively, or ideally both Ability to work effectively with tight deadlines in a fast-paced environment and adjusting a project scope, quality, or time for the best outcome Translating business outcomes into product briefs for stakeholders, requirements for development, and enablement for sales and marketing Experience leveraging customer interviews, competitive research, internal business data, and / or product metrics to develop business cases Demonstrated ability to manage multiple stakeholders and define, prioritize, and adapt to ambiguity and changing requirements Adept at communicating product strategy, vision, mission, and scope and feel comfortable presenting to cross functional groupsPreferred Skills :Experience with kanban or agile models with flexible team configuration Experience working on a SaaS product or product line for mid-size to enterprise customers Ability to build product requirements for both customer facing and internal facing features Experience with business intelligence tools like Looker or Tableau and comfort troubleshooting to define and retrieve the information you needBonus Skills :Ability to self serve data or analysis with SQL and / or Looker Experience with monitoring tools like Datadog Experience developing or extending external APIs or SDKs Experience working on a B2B2C product or a B2C product Experience building a live or asynchronous video product or capabilityOther / State SpecificThis role pays between $_ _88,700_ _to $_ _120,000_ _, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location._ _At Frontdoor certain roles are eligible for additional rewards and incentives.Speak directly to your recruiter to learn more._ _Our approach to benefits is holistic, and includes health, wellbeing and financial components including :insurance for medical / pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan._Need help finding the right job?We can recommend jobs specifically for you!Job LocationsUS-OR-Salem2023-3323CategoryEngineeringTypeFull TimeCompanySTM Streem, LLC. Experience: 3 years required