Program Manager
About The Role The Program Manager drives cross-functional execution across engineering, product, and operations — owning the plans, rituals, and reporting that turn roadmaps into shipped outcomes. This role matters because complex programs fail in the seams between teams: ambiguous ownership, untracked dependencies, and slow escalation. The successful candidate will operate as the connective tissue for multiple concurrent technical programs, from infrastructure migrations to product launches.
Key Responsibilities
Own program plans end-to-end: scope, milestones, dependencies, risks, and status reporting for 2-4 concurrent technical programs Run cross-functional execution rituals — sprint planning, program reviews, risk reviews — using Jira, Confluence, and Asana Track and unblock dependencies across engineering, design, data, and go-to-market teams; escalate with clear recommendations, not just problems Build and maintain program dashboards and executive reporting in Looker or Tableau, surfacing schedule risk and delivery metrics Drive launch readiness for major releases: coordinate runbooks, comms plans, go/no-go reviews, and post-launch retrospectives Improve how the team works: standardize intake processes, documentation, and planning cadences across programs Manage program budgets and vendor timelines where external partners are involved What We Are Looking For 4-7 years of program or project management experience, ideally in SaaS, cloud infrastructure, or a similar technical domain Demonstrated ability to manage multiple concurrent programs with competing priorities and senior stakeholders Fluency with agile tooling and practices (Jira, Asana, sprint ceremonies, dependency management) Strong written communication: crisp status updates, clear escalation memos, decision docs Comfortable with data — building metrics, interpreting delivery dashboards, and making tradeoff cases with numbers Bachelor's degree or equivalent practical experience Bonus: PMP, CSM, or SAFe certification; experience with technical programs like migrations, platform launches, or SOC 2/compliance rollouts; SQL or advanced spreadsheet modeling