Program Manager
This role leads the strategic contract management of Sharpsmart’s largest NHS contract, spanning six Trusts in the Kent Consortium.
The post-holder will act as a commercial partner to the NHS, responsible for delivering outstanding customer outcomes, driving operational and margin improvement, and strengthening relationships at every stakeholder level — from Portering to Executive.
The Program Manager will coordinate with internal specialists, field services, and the account coordination team to ensure high-performing delivery, account stability, and strategic positioning for contract renewal and growth.
*This a maternity cover role - 9-12 months duration.
What will you do?At Sharpsmart, we're on an exciting journey as we continue to grow, innovate and strengthen our position as the UK's leading healthcare waste management partner.
You'll join a business that values collaboration, accountability and continuous improvement, with opportunities to make a genuine impact for customers, colleagues and the healthcare sector.
One Team. One Customer. One Purpose.
Ready to build trusted partnerships, create value and help shape the future of healthcare services? We'd love to hear from you.
Proven track record managing complex TWM customer accounts or similar sector partnerships; strong commercial acumen; ability to build senior stakeholder relationships and navigate NHS/ICB governance structures.
Key Responsibilities
- managing contracts
- building relationships
- leading audits
Job Details
- Category: Project and Program Management
- Seniority: Mid Level
- Commitment: Contract
- Workplace: Remote — Kent County, Kent, United Kingdom
- Languages: English
About Sharpsmart
A healthcare waste management partner delivering innovative and sustainable services. — Industry: Healthcare