Provider Outreach and Education Manager

Work Location

Remote

Automated Health Systems, a dynamic healthcare management company, is seeking a Provider Outreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs.

In this hands-on management role, you will help healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.

Benefits

• Health / Dental / Vision insurance

• 401(k)

• Employee Wellness Program

• Comprehensive and ongoing training

• Strong company culture with career growth opportunities

Responsibilities

• Coordinate and oversee daily provider outreach and education activities

• Provide guidance, coaching, and support to Outreach and Education Analysts

• Develop and implement outreach plans to support provider engagement and program goals

• Conduct in-person and virtual training sessions for healthcare providers and stakeholders

• Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates

• Build and maintain positive relationships with providers, provider associations, and community stakeholders

• Coordinate outreach events, provider meetings, and informational presentations throughout Maryland

• Monitor outreach activities, track performance, and prepare reports for management

• Identify opportunities to improve provider communication, education, and engagement

• Collaborate with internal teams to support program requirements and operational goals

Job Requirements

Qualifications

• Bachelor's degree in a related field preferred; equivalent professional experience considered

• 3+ years of experience in Medicaid provider relations, healthcare outreach, provider enrollment, or a related healthcare services environment

• Previous supervisory, team lead, training, or staff mentoring experience preferred

• Familiarity with Medicaid programs, provider enrollment processes, and healthcare regulations

• Experience conducting training, presentations, or educational outreach activities

• Strong communication, organizational, and relationship-building skills

• Ability to work independently, coordinate multiple priorities, and support a team

• Strong computer skills, including Microsoft Office

• Ability and willingness to travel extensively Maryland

Automated Health Systems is an Equal Opportunity Employer.

Salary Range

3+ years Medicaid provider relations or healthcare outreach experience; bachelor's degree preferred; supervisory experience preferred; strong communication and computer skills; extensive travel in Maryland.

Key Responsibilities

• coordinating outreach activities
• conducting training sessions
• building provider relationships

Skills & Tools

Microsoft Office

Job Details

• Category: Healthcare Services - Allied Health
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Maryland, United States
• Salary: USD 55,000 – 60,000 / year
• Languages: English

Benefits

• Retirement plan

About Automated Health Systems

A dynamic healthcare management company supporting Medicaid programs. — Industry: Healthcare