Quality and Safety Manager

Timeline® is a high growth health and longevity brand founded in Switzerland on the belief that uncompromising research can unlock a new class of health, backed by cutting-edge science with the mission of promoting longevity and health span. We know that aging can't be stopped. However, through its almost 20 years of groundbreaking research, Timeline® is developing products designed to help reduce the impact of time on our health, from nutrition to skin and beyond. The company is backed by strategic investors, including Nestlé Health Science and L’Oréal. www.timeline.com Timeline is seeking a Quality and Safety Manager to join our team who will play a critical role in ensuring the quality, safety and compliance of products manufactured by our Contract Manufacturing partners. This role will establish and maintain our supplier quality management program, oversee supplier qualification and performance, conduct and support supplier audits, drive continuous improvement, and ensure compliance with applicable regulatory and quality standards, including FDA 21 CFR 111, 21 CFR 117, FSMA and NSF standards. This is an East Coast-based role reporting directly to our Global Vice President, Quality & Safety, who is based in Switzerland. The role will work closely with Supply Chain, Product Development, Regulatory, Operations and our external manufacturing partners. Supplier Quality Management Develop and maintain a robust supplier quality management program to ensure that suppliers meet our quality standards and regulatory requirements, including compliance with FDA 21 CFR 111, 21 CFR 117, and NSF standards. Establish clear quality standards, specifications, and performance metrics for suppliers in line with FDA and NSF regulations. Supplier Audits Plan, coordinate, and conduct supplier audits to evaluate their quality systems, processes, and adherence to relevant regulations, including 21 CFR 111, 21 CFR 117, and NSF standards. Generate audit reports, identify non-conformances, and collaborate with suppliers to develop corrective action plans in accordance with FDA and NSF requirements. Food Safety and Regulatory Compliance: Serve as a food safety expert, ensuring that all supplier activities and products align with food safety regulations, including FDA 21 CFR 111, 21 CFR 117, and NSF standards. Keep updated on dietary supplement industry regulations, NSF standards, and FDA requirements and communicate changes and requirements to both suppliers and internal teams. Vendor Document Review and Improvement: Review and improve vendor documents to ensure they meet our quality standards and regulatory requirements, aligning with FDA, NSF, and other relevant dietary supplement industry standards. Work with suppliers to enhance their documentation processes, ensuring compliance with regulatory standards. Supplier Development Collaborate with suppliers to enhance their quality systems, processes, and product quality, aligning them with FDA and NSF standards. Provide guidance and support to suppliers in implementing best practices and quality improvement initiatives in compliance with relevant regulations. Risk Management Identify and evaluate potential risks within the supplier network and develop mitigation strategies to ensure the continuity of the supply chain while adhering to FDA/FSMA, NSF, and other regulatory standards. Maintain a comprehensive risk assessment process for all suppliers, taking into account relevant regulations and best in class Food Safety Programs. Maintaining Quality Certifications Ensure that all suppliers maintain the necessary quality certifications and standards required by Timeline, including but not limited to FDA, NSF, and other relevant certifications. Monitor and verify that suppliers consistently meet these certification requirements. Data Analysis and Reporting Collect and analyze supplier performance data, including quality metrics and compliance records. Prepare regular reports for senior management, highlighting supplier quality performance and recommending improvement actions in compliance with relevant regulations. Qualifications and Credentials Bachelor's degree in a scientific related field, such as Chemistry, Food Science, Biology/Microbiology, or a related discipline. A Master’s degree is preferred. 7 + years of experience in Quality field, supplier quality management, with a proven track record in the dietary supplement or food industry. Strong knowledge of food safety regulations, including FDA 21 CFR 111 and 21 CFR 117, FSMA, NSF, ISO 9001 standards, and other relevant dietary supplement/food industry standards. Experience in conducting supplier audits and implementing corrective actions, ensuring compliance with FDA and other regulatory requirements. Exceptional communication and negotiation skills for effective collaboration with internal and external stakeholders. Ability to analyze data, identify trends, and develop strategies for continuous improvement while adhering to FDA, NSF, and other regulatory standards. Certifications in quality management or food safety (e.g., ASQ, SQF, HACCP) are preferred. What you can expect – Fully remote working including home office setup – Annual performance-related bonus – Employee ownership through equity – 401(k) with company match – Health benefits including medical, dental, and vision coverage, plus employer-covered disability and life insurance – Annual product allowance – Wellness spending account – Dedicated budget for team events – Professional development support The salary range for this position is expected to be between $110,000 - $125,000. This range represents the low and high end of the anticipated base salary range and will depend on factors such as experience, location, skillset, and internal equity.