Quality Assurance Specialist (Early Childhood Programs)
About the position The Quality Assurance Specialist provides quality improvement support to child care providers participating in the School Readiness, Voluntary Prekindergarten, and CSC Scholarship programs to promote high-quality early learning opportunities for families. The role conducts on-site programmatic assessments, compliance reviews, and site monitoring, as well as desk reviews. It prepares monitoring reports and improvement recommendations, provides coaching and technical assistance, facilitates training, assists with post-audit attendance reviews, organizes data and reports, supports special assignments and activities, and investigates complaints from parents, providers, and partners. This is a full-time telecommute position. The posted schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with business hours at the Boynton location. Pay is up to \$25.00 per hour, commensurate with experience.
Responsibilities
- Conduct on-site programmatic assessments and review monitoring of child care providers in the School Readiness, Voluntary Prekindergarten, and/or CSC Scholarship programs using approved monitoring tools.
- Conduct desk reviews in monitoring participating providers.
- Prepare reports based on monitoring findings and recommend areas for improvement.
- Provide on-site coaching and technical assistance to support program improvement.
- Facilitate formal and in-service training in accordance with provider agreements and to help providers put theory into practice.
- Assist with post-audit attendance reviews according to established policies and procedures, and prepare reports.
- Organize data for presentation in reports, documents, and other written materials.
- Assist with special assignments, research, and report preparation.
- Participate in organizing special activities related to child care programs.
- Investigate complaints from parents, providers, and partners.
Requirements
- Bachelor's degree from an accredited four-year college or university in Education, Early Childhood Education, Child Development, Health and Human Services, or a related field.
- Three years of related experience and/or training in a child care environment.
- Knowledge of best practices in a child care setting.
- Familiarity with child care licensing standards.
- Valid driver's license and auto insurance.
Benefits
- Comprehensive health, dental, and vision insurance
- Generous paid time off and holidays
- Retirement plan with employer contribution
- Tuition reimbursement
- Employee Assistance Program
- Opportunities for growth
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