Regional Account Manager

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. Polaris Adventures is seeking a Regional Account Manager to own relationships with a group of key Outfitters across the Northern Rocky Mountain Region, including Washington, Oregon, Idaho, Montana, Wyoming, and Alaska. Based within the region, you will manage commercial operations through regular in-person engagement while partnering closely with the Inside Account Management team. This role leads the onboarding, ongoing support, and growth of assigned Outfitters while balancing customer needs, program requirements, and business objectives. The position offers meaningful ownership of regional account performance, Outfitter success, and business development opportunities. Key Responsibilities: - Own relationships with assigned Outfitters, providing in-person account management and serving as an escalation point for specified issues. - Lead onsite ramp-up, training, and operational support for new and existing accounts, ensuring understanding of program processes, policies, guidelines, packages, and solutions. - Establish clear meeting cadences and communication expectations with Outfitters, vendors, and internal partners through in-person, written, and verbal communication. - Develop tailored account management plans using data and trends to identify growth opportunities, support program compliance, advance initiatives, and improve Net Promoter Score results. - Prepare and present monthly business reviews covering goals, program compliance, performance, and active initiatives. - Anticipate Outfitter needs through proactive year-round outreach, tailored recommendations, and promotion of available self-service portals and tools. - Forecast and track key account metrics, identify inconsistencies in data or business processes, and partner with the Inside Business Owner to address process gaps or adherence concerns. - Use market trends, ride statistics, and other available data to develop strategic plans, prospect for opportunities, and secure new business additions. - Identify growth opportunities within existing accounts while supporting the delivery of high-quality customer experiences. - Generate warm leads and provide local market insights