[Remote] Account Director - SLED (Great Lakes: IL, MN, WI)

Note: The job is a remote job and is open to candidates in USA. Zayo Group is hiring an Account Director to grow sales and revenue across existing and prospective public sector and education accounts. The role focuses on selling fiber infrastructure and connectivity services, managing customer relationships, and meeting sales targets across the Great Lakes region.

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to targeted account patches
• Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling
• Present proposals and manage customers through the sales process
• Attain high Net Promoter Score results based on excellent customer support in the sales process
• Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
• Apply knowledge of customers, industry, and services to achieve revenue objectives
• Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts
• Manage a high volume of work while maintaining a high degree of responsiveness
• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools
• Provide accurate and timely forecasts of sales opportunities
• Develop and maintain records of customer activity for reporting of sales and forecasts
• Provide accurate and timely information to management
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met
• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision

Skills

• Bachelor's degree or equivalent from four-year College; or equivalent combination of education and experience
• Minimum of five (5) years' experience solution selling into large SLED Accounts (public sector / government / education)
• Demonstrated expertise in the E-rate program and ability to align Zayo's services with funding cycles, RFP timelines, and eligible service categories
• Proven success developing opportunities before procurement begins, shaping specifications, and influencing project design
• Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums
• Strong understanding of Fiber Infrastructure, IP, SD-WAN, Security, and/or Managed Services
• Demonstrated success & consistency in achieving targeted sales goals
• Excellent communication skills, both verbal and written
• Exceptional customer service and relationship building / maintaining skills
• Thorough understanding of account management & the strategic selling process
• Effective problem solving and interpersonal skills
• Knowledge of Microsoft Word, Excel and PowerPoint
• Salesforce a plus
• This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future

Benefits

• Sales roles may be eligible to participate in a sales incentive plan.
• May be eligible for health insurance, life insurance, disability, retirement plans, and paid time off.
• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave
• Remote work opportunity for applicants who currently reside in Illinois, Minnesota, or Wisconsin.

Company Overview