[Remote] Account Manager - Healthcare Services

Note: The job is a remote job and is open to candidates in USA. 10Pearls is seeking an Account Manager to grow healthcare client relationships and own the full account lifecycle, including P&L health, strategic delivery, and expansion sales. The role partners with client stakeholders and internal delivery, innovation, and practice teams to drive client success and long-term growth.

Responsibilities

• Serve as the primary business relationship owner, building trusted partnerships at multiple levels within the client organization. Develop and execute strategic account plans to identify and close new, renewal, and expansion opportunities
• Own the end-to-end P&L for assigned accounts, including forecasting, budgeting, and ensuring profitability. Manage the account backlog in partnership with delivery leadership to optimize resource mix and navigate scope
• Collaborate closely with delivery teams to ensure projects meet client expectations, deliver intended business value, and provide a foundation for future work. Act as the bridge between client needs and our team's execution
• Drive the entire sales cycle for expansion opportunities within your accounts. This includes leading solution development, proposal creation, executive summaries, and ensuring timely submissions with internal approvals
• Leverage your deep healthcare knowledge to bring relevant insights, trends, and innovative ideas to your clients. Actively partner with 10Pearls’ innovation labs and practice teams to tailor our capabilities to client goals
• Navigate and leverage our internal matrix organization. Work seamlessly with practices (Engineering, Design, Data/AI), marketing, and alliance teams to formulate and execute a cohesive growth plan for each account

Skills

• 10+ years of experience in a client-facing account leadership or strategic consulting role within IT services, digital product development, or management consulting
• Proven track record in managing and growing healthcare accounts (Payer, Provider, or Digital Health focus), with a strong understanding of the associated technology landscape and regulatory environment
• Demonstrated experience managing full P&L responsibilities, including forecasting, budgeting, and margin management for IT/digital services accounts
• Strong executive presence, with confidence and gravitas to engage with C-suite and senior client stakeholders
• Excellent ability to build and sustain long-term, trust-based relationships
• A strategic thinker who can develop a vision for an account and execute a plan to achieve it
• Experience leading diverse, cross-functional teams in a collaborative, multi-cultural environment
• Bachelor's degree in Business, Technology, or a related field, or equivalent combination of education and experience
• Direct experience in the US Healthcare Payer domain with insight into key challenges, business processes, and emerging trends
• Experience working in a dynamic, entrepreneurial environment like 10Pearls, where agility and client-centricity are paramount
• A history of leading and closing complex deals, including multi-year digital transformation or managed services engagements
• An MBA or other advanced degree is a plus

Benefits

• For full-time employees: Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
• For full-time employees: Employer-funded health reimbursement account (HRA) for the high deductible health plan option
• For full-time employees: Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
• For full-time employees: Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
• For full-time employees: Employer-paid short term, long term, life, and AD&D insurance
• For full-time employees: Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
• For full-time employees: Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site

Company Overview

Company H1B Sponsorship