[Remote] Accounts Receivable Specialist

Note: The job is a remote job and is open to candidates in USA. Summit Companies is hiring an Accounts Receivable Specialist to ensure timely collection of customer payments for contracts, inspections, and service work across assigned branch locations. The role handles collection communications and documentation, resolves billing and remittance issues with customers and billing staff, and provides backup cash application and project support.

Responsibilities

• Perform collection efforts on specific branch locations, as assigned
• Document communication and efforts within the ERP/CRM and internal business systems
• Achieve set benchmarks or productivity goals, as assigned, and communicated
• Communicate with customer by phone and email about invoices and services provided
• Collect necessary paperwork to resolve any remittance differences
• Timely documentation of collection efforts
• Prepare for and attend all scheduled collection meetings
• Work with billing staff to resolve identified billing concerns
• Cash application back up for multiple deposits received
• As time permits, provide project support for departmental success
• Other duties as assigned

Skills

• 2 years relevant work experience in the construction industry or accounts receivables
• 2 years collections experience
• 2 years customer service experience
• 2 years of professional computer skills
• Must have the ability to effectively read, write and communicate in English with employees and customers
• Strong interpersonal, written, and oral communication skills
• Ability to express empathy
• Ability to operate a computer, use Microsoft Office required
• Valid driver's license with acceptable driving record required
• Associate's and/or bachelor's degree in Business, Finance or similar; preferred
• 2 years ERP/CRM systems; preferred

Benefits

• Training opportunities
• Career advancement
• Bonus opportunities
• Paid vacation and holidays (for eligible employees)
• Medical insurance (for eligible employees)
• Dental insurance (for eligible employees)
• Vision insurance (for eligible employees)
• 401(k) plan with company match (for eligible employees)
• Flexible spending accounts (for eligible employees)
• Long-term disability—employer paid (for eligible employees)
• Short-term disability—employer paid (for eligible employees)
• Additional voluntary ancillary benefits such as accident and hospital indemnity (for eligible employees)
• Life insurance for team members and dependents (for eligible employees)
• Employee assistance program (for eligible employees)
• Employee referral program (for eligible employees)
• Remote work

Company Overview