[Remote] AI & Automation Operational Engineer-II

Note: The job is a remote job and is open to candidates in USA. Cencora is hiring an AI & Automation Operational Engineer-II to design, develop, deploy, support, and optimize enterprise automation solutions. The role partners with technical and business teams, provides technical guidance to developers, and advances reliable automation and AI-enabled workflows.

Responsibilities

• Design, develop, test, deploy, support, and optimize automation solutions using Automation Anywhere, Python, Power Apps, and related technologies
• Deliver scalable, secure, resilient solutions aligned with enterprise standards, architecture, and guardrails
• Contribute across the full automation lifecycle, including design, build, testing, deployment, hypercare, and production support
• Troubleshoot complex issues, perform root cause analysis, and implement sustainable fixes
• Maintain high production reliability and resolve issues within business-prioritized timelines
• Create reusable components, technical documentation, and development standards to improve maintainability and efficiency
• Apply AI, intelligent document processing, generative AI, machine learning, and agentic automation where appropriate to improve business outcomes
• Support POCs, pilots, and modernization initiatives involving advanced automation capabilities
• Partner with Architects and technical teams to integrate emerging technologies into enterprise workflows
• Provide technical guidance, mentoring, and support to developers across automation design, coding, troubleshooting, and platform usage
• Conduct code reviews and promote quality, scalability, maintainability, and engineering consistency
• Share best practices and support team capability growth across automation technologies
• Support end-to-end project delivery to ensure technical quality, business alignment, and timely execution
• Collaborate with Business Analysts, Architects, Developers, and Platform teams to deliver reliable solutions
• Ensure strong testing practices including unit, integration, regression, and deployment validation
• Establish and support monitoring, support, and maintenance processes to reduce downtime and improve business continuity
• Identify and implement process, tooling, and workflow improvements
• Work closely with technical leaders and stakeholders to align automation work with business priorities and platform standards
• Collaborate across enterprise teams including SAP, Salesforce, Esker, Command Center, and other business functions
• Clearly communicate technical solutions, risks, dependencies, and progress to technical and non-technical audiences
• Stay current with automation, AI, workflow, and integration trends and best practices
• Contribute to modernization, reusable assets, standards, playbooks, and process improvements
• Promote innovation, adaptability, and responsible experimentation with new technologies

Skills

• 6-8 years of experience in automation development, software engineering, or intelligent automation delivery
• Strong hands-on experience with Automation Anywhere (required), Python, and Power Apps
• Proven experience designing, developing, deploying, and supporting enterprise automation solutions
• Experience with AI-enabled automation, APIs, workflow technologies, and enterprise integration
• Demonstrated ability to provide technical leadership while remaining hands-on
• Expert-level hands-on skills in Automation Anywhere; strong experience in Python and Power Apps
• Strong knowledge of RPA, AI-enabled automation, workflow technologies, APIs, and enterprise architecture
• Excellent troubleshooting, root cause analysis, and problem-solving skills
• Ability to mentor peers and lead through technical expertise and influence
• Strong communication and collaboration skills across business and technical teams
• Strong focus on quality, scalability, supportability, and operational readiness
• Ability to manage multiple priorities and deliver high-quality solutions in complex enterprise environments
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field preferred

Benefits

• Medical, dental, and vision care.
• A comprehensive suite of benefits focused on physical, emotional, financial, and social wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• A variety of training programs and professional development resources.
• Opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.
• Remote work.

Company Overview