Remote Position

[Remote] AI-First Product Manager (LA-based hybrid role)

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. TribalScale is a digital innovation and consulting firm that helps organizations build, modernize, and scale digital products. The AI-First Product Manager leads client-facing product discovery and delivery, guides cross-functional teams, and helps shape AI-enabled products and workflows.

Responsibilities

  • Partner with clients to understand business problems and translate them into clear product opportunities
  • Lead discovery workshops, stakeholder interviews, and alignment sessions
  • Define product goals, success metrics, and outcomes—not just features
  • Evaluate trade-offs and make informed recommendations in uncertain environments
  • Own and manage the product backlog, including prioritization, refinement, and roadmap planning
  • Collaborate closely with Engineering and Design to deliver high-quality solutions
  • Ensure clarity of requirements, acceptance criteria, and scope
  • Proactively manage risks, dependencies, and changing priorities
  • Act as a trusted advisor to client stakeholders (including Director and VP-level)
  • Communicate clearly and confidently about progress, risks, and trade-offs
  • Help clients understand the “why” behind product decisions
  • Represent TribalScale’s product and delivery maturity in every engagement
  • Actively use AI tools (e.g. LLMs) to improve your own effectiveness, such as:
  • Drafting and refining product documentation
  • Synthesizing research and stakeholder inputs
  • Supporting analysis, planning, and decision-making
  • Continuously explore and adopt AI-enabled workflows for product management and delivery
  • Collaborate with Engineering and Design to help shape AI-powered product experiences
  • Demonstrate a working understanding of:
  • Retrieval-Augmented Generation (RAG) patterns
  • How LLM-based systems are designed, scoped, and evaluated
  • Key considerations such as data sources, grounding, hallucinations, latency, and cost
  • Help define requirements, constraints, and success criteria for AI features
  • Translate AI capabilities and limitations into clear, practical guidance for clients

Skills

  • 4+ years of experience as a Product Manager (or similar role) in:
  • Consulting, agency, or client-facing environments
  • Cross-functional teams with Engineering and Design
  • Strong experience leading discovery and delivery simultaneously
  • Excellent written and verbal communication skills
  • Comfort operating in ambiguous, fast-changing contexts
  • Hands-on experience using AI tools in your day-to-day work
  • Familiarity with modern AI product patterns, including RAG-based systems
  • Ability to collaborate effectively with engineers on AI-related initiatives
  • Strong technical curiosity—even if you are not an engineer
  • Confident facilitating conversations with senior stakeholders
  • Pragmatic, outcome-focused decision-making
  • Ability to balance client needs, delivery constraints, and business realities
  • Comfortable giving and receiving candid feedback
  • Experience delivering AI or data-driven products
  • Background in enterprise, regulated, or complex domains
  • Experience mentoring junior PMs or shaping PM practices
  • Familiarity with Agile / Lean product delivery frameworks

Benefits

  • LA-based hybrid role
  • Work on meaningful, complex problems across industries
  • Collaborate with experienced product, design, and engineering leaders
  • Strong emphasis on learning, feedback, and professional growth
  • Opportunity to help shape how modern, AI-enabled products are built
  • A collaborative team culture
  • A culture grounded in meritocracy, empowerment, and transparency
  • A diverse and inclusive workplace

Company Overview

  • TribalScale is a global innovation partner that helps enterprises adapt and thrive in the digital era.. It was founded in 2015, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is http://www.tribalscale.com/.
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