[Remote] Application Configuration Analyst

Note: The job is a remote job and is open to candidates in USA. Dew Software is seeking an Application Configuration Analyst to provide high-level technical support for CoreLogic product and technology solutions. The role configures applications, troubleshoots data and interface issues, supports implementations and ongoing changes, and leads customer-facing application change projects.

Responsibilities

• Performs application configuration work to implement systems and provide on-going change services. Create and modify business rules against data entry searches, functionality, and data presentation, through business rule expression language
• Troubleshoots, diagnoses, and resolves or manages problem to resolution ensuring application fully satisfies customers in terms of data integrity, application expectations and other factors according to customer requirements
• Works in close collaboration with account management, database administration, product development and system engineering as necessary to facilitate rapid problem solving and implement changes
• Uses knowledge of RDMS for analysis, scripting, and troubleshooting application and data interface issues
• Write SQL queries to research physical data and application related issues; planning, implementing and managing changes
• Develops technical configuration change steps
• Assists with the initial implementation and continued maintenance of networks and hardware for application hosting
• Leads application change projects; exercises project control and status reporting techniques, identifies risks and develops mitigation plan and manages customer expectations

Skills

• BS degree in related IT or business field or equivalent work experience
• Requires 5+ years of directly related experience such as working in product implementation or support including leadership experience
• Excellent interpersonal, analytical, business and technical judgment, and problem solving skills
• Negotiation skills
• Excellent written and verbal communication skills
• Strong technical skills required including demonstrated knowledge of RDBMS
• Prior experience with SQL and/or programming language is considered an asset
• Demonstrated knowledge of DB query language, data manipulation and data load concepts
• Technical project management/coordination skills
• Ability to immediately adapt to changing requirements and conditions
• Strong client orientation and customer service skills to understand and drive customer solutions
• Able to translate client's business needs/requirements and presents issues to a range of audience members
• Experience in a matrix team environment desired
• Familiarity with real estate concepts a plus

Benefits

• Remote US work arrangement

Company Overview

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