[Remote] Associate Tech Product Manager

Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Associate Tech Product Manager will drive data-informed product decisions for an enterprise AI platform by defining product measurement, analyzing user and business insights, and influencing product strategy. The role also involves automating analytics workflows, communicating recommendations to stakeholders, and supporting AI-powered employee experiences.

Responsibilities

• Define and maintain product success metrics, KPIs, and outcome measurements
• Direct AI tooling to analyze adoption, engagement, retention, satisfaction, and business performance; own the interpretation and the judgment calls it cannot make
• Automate recurring performance reporting and executive dashboards so they refresh and narrate themselves, and spend the time saved on exceptions, anomalies, and root cause
• Evaluate feature launches against expected objectives through always-on instrumented measurement rather than one-off post-launch analyses
• Use AI to synthesize quantitative and qualitative signal at scale, then verify the findings and stand behind what is presented as true
• Analyze user feedback, surveys, support trends, and experience metrics
• Partner with UX and product teams to validate hypotheses and evaluate experience improvements
• Translate data into actionable recommendations that influence prioritization and roadmap decisions
• Support business case development for new features and capabilities
• Conduct market, competitive, and industry research related to AI and employee experience
• Communicate insights and recommendations to technical and non-technical stakeholders
• Produce presentations, reports, and visualizations that clearly articulate business impact
• Partner with cross-functional teams to align on success measures and outcomes
• Identify manual analytics, reporting, and measurement work that should be automated, and lead the automation rather than absorbing the workload
• Build and maintain reusable AI workflows, prompts, and agents that the wider team can adopt
• Promote data-informed decision-making, and set the standard for how AI-generated output is reviewed before it reaches a decision forum

Skills

• Bachelor's degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Engineering, Statistics, Economics, or related field
• 1+ years of experience working with large datasets and interpreting data trends in analytics, product management, business analysis, consulting, research, or related disciplines
• 1+ years of experience writing SQL queries and performing data analysis
• 1+ years building automated workflows or agents with tools such as Copilot Studio, Power Automate, or equivalent
• Experience with Power BI, Looker, Tableau, or similar visualization platforms
• Familiarity with product analytics, experimentation, and KPI frameworks
• Understanding of user research, journey mapping, or customer experience measurement
• Exposure to conversational AI, digital assistants, agents, or machine learning technologies
• Experience supporting product, technology, or digital transformation initiatives

Benefits

• Flexibility to telecommute from anywhere within the U.S.
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Career development opportunities
• Development for other roles you may be interested in

Company Overview

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