Remote Position
[Remote] Bilingual Healthcare Customer Service Representative – Spanish-English – Remote USA
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. TTEC is hiring a bilingual Spanish-English Healthcare Customer Service Representative to support customers with healthcare-related questions and concerns. The role answers incoming communications and researches issues to provide customers with answers and resolutions.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- Bilingual in English and Spanish
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- High school diploma or equivalent
- Computer experience
Benefits
- Performance bonus opportunities
- Career and professional development support
- PTO, tuition reimbursement, and health and wellness incentives may be included in a benefits package, based on your position
- Remote work
- Individualized coaching and access to thousands of free courses
Company Overview