[Remote] Billing Engineer

Note: The job is a remote job and is open to candidates in USA. Tailscale delivers software that securely interconnects people and their devices. The Billing Engineer will design, build, and maintain billing systems, integrations, metering, pricing, and usage-based billing capabilities while collaborating with product, finance, sales, support, and engineering teams.

Responsibilities

• Work as part of a team of engineers to design, build, test, and document core billing software components
• Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed
• Develop metering, pricing, and rating logic for usage-based and subscription billing models
• Ensure accurate tracking and reporting of customer usage data
• Monitor and maintain billing systems to ensure high availability and data integrity
• Build automation tools for recurring billing tasks, reconciliation, and reporting
• Collaborate with product, sales, and finance teams to support custom billing requirements
• Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries
• Act as a technical expert in billing-related discussions and planning
• Champion engineering excellence by driving code quality, architectural reviews, and design documentation
• Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing
• Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness
• Lead incident response and root cause analysis for billing-related issues

Skills

• The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential
• Experience in backend software engineering, with a strong focus on billing, payments, or financial systems
• Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements
• Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc, or building custom billing systems
• Experience designing and managing distributed systems, microservices, and event-driven architectures
• Proficient with SQL and data modeling, especially for financial and usage data
• Solid understanding of APIs and experience building or integrating internal billing APIs
• Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go
• Flexibility to adjust to the dynamic nature of a startup
• Excellent written and verbal communication skills

Benefits

• An inclusive, flexible environment where you can be your authentic self.
• An equity incentive plan.
• Variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period, including health, vision, dental, and more for you and your family.
• Remote first company—most of our teams work fully remotely.
• Virtual and in-person social events.
• Corporate co-working program to visit WeWork (or other similar spaces near you).
• Annual company retreat and team off-sites.
• Employer-funded retirement contributions: Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• $1500 USD annually for professional development.
• Mentorship, coaching, and internal promotion opportunities.
• Flexible, paid time off program.
• A company-owned laptop (Mac or PC).
• Monthly home internet reimbursement.
• $500 USD to customize your workstation.
• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents.

Company Overview

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