[Remote] Brokerage Operations & Finance Analyst

Note: The job is a remote job and is open to candidates in USA. Le Bon Temps LLC is assisting a client in the logistics and transportation industry with hiring a Brokerage Operations & Finance Analyst. The role owns brokerage back-office operations, including billing, payables and receivables, carrier compliance, freight claims, and process improvement.

Responsibilities

• Run back-office operations for 1,000+ loads per month
• Manage freight documents, including PODs, BOLs, rate confirmations, and carrier invoices
• Invoice customers, process carrier payables, manage receivables, and reconcile payments
• Audit freight charges, resolve billing discrepancies, and follow up on outstanding invoices, payments, and missing paperwork
• Keep financial and operational records accurate, prepare reports, and help strengthen financial controls
• Own freight and cargo claims from first report through investigation, settlement, and recovery
• Negotiate with carriers, customers, and insurers to resolve claims and recover losses
• Gather and review supporting documentation and keep every open claim moving to resolution
• Support carrier onboarding, verify insurance, and ensure compliance with FMCSA and company requirements
• Maintain carrier records and track missing documents and expiring requirements
• Work with carriers, customers, factoring companies, and internal teams to resolve issues quickly
• Use our TMS, automation, and other tools to cut manual work and improve accuracy
• Spot opportunities to streamline operations and tighten financial processes

Skills

• This is not an entry-level position
• Freight brokerage experience and hands-on cargo claims experience are required
• 3+ years in freight brokerage, trucking, 3PL, or transportation operations
• Hands-on experience with freight invoicing, AP/AR, reconciliation, and transportation documents
• A track record of managing freight and cargo claims independently, start to finish
• Solid understanding of brokerage operations, carrier liability, cargo insurance, and compliance requirements
• Strong TMS and Excel skills, and the ability to learn new software quickly
• Accuracy and attention to detail in a high-volume workflow
• Clear communication and the persistence to chase down answers and close out issues
• Experience with refrigerated, temperature-controlled, or produce freight
• Knowledge of cargo claims rules (such as the Carmack Amendment), freight audits, factoring, and carrier payment processes
• Experience improving workflows through automation or financial reporting
• Bachelor's degree in finance, accounting, business, supply chain management, or a related field

Benefits

• Remote or hybrid work
• Medical insurance
• Paid time off
• Paid holidays

Company Overview