[Remote] Business Operations Manager

Note: The job is a remote job and is open to candidates in USA. Tilting Futures is hiring a Business Operations Manager to lead finance, people, and technology operations. The role builds efficient, documented systems and ensures the team has the information and resources to focus on serving young people.

Responsibilities

• Lead month-end close from start to finish, and set up simple systems that help managers hold their teams accountable for close steps, so we get our data in a timely manner
• Serve as the main point of contact for our outside accountants and fractional CFO: give them context, review their work, catch errors, and bring routine work in-house where it lowers costs
• Project manage the annual budget process, forecast updates and spending controls, including accounts payable, expense reconciliation and contract records
• Own benefits administration, including annual open enrollment, renewals and team questions
• Lead onboarding, offboarding and offer letters, and keep us compliant with state and federal HR requirements, from required trainings to the employee handbook
• Project manage our hiring process, keeping hiring managers, candidates and timelines on track
• Partner with our fractional executive assistant on day-to-day HR and admin tasks
• Administer our organization-wide tools (Google Workspace, Slack, Asana and 15Five), along with our tech budget, vendors and renewals
• Help each team own the tools it uses by building up subject matter experts on that team and making sure how-tos are easy to find
• Recommend new tools, retire ones we have outgrown, and keep our accounts and data secure
• Look across finance, people and tech processes for steps to automate, streamline or outsource, especially reminders and handoffs that depend on one person
• Keep the Resource Hub and process documentation current so the team can find answers on their own

Skills

• 4+ years of experience in operations, finance or business operations, ideally at a nonprofit
• Working knowledge of nonprofit finance and accounting, including month-end close, budgeting and audit preparation
• Experience managing outside vendors, such as accountants, benefits providers or IT partners, including pushing back when the work is not right
• Strong project management skills, with experience running recurring processes that involve several teams
• Comfort with technology: you learn new tools quickly and can talk through options with vendors and IT partners
• Advanced spreadsheet skills (formulas, pivot tables) and experience with accounting and payment tools such as QuickBooks Online and Bill.com
• Clear written and verbal communication, including explaining budgets and benefits in plain terms
• Commitment to aligning our operational practices with our values, especially around diversity, equity, inclusion and accessibility
• Experience administering benefits and HR compliance
• Experience with an HRIS, an applicant tracking system, or staff engagement tool
• Experience using automation and AI tools to simplify routine work

Benefits

• Remote - US

Company Overview