[Remote] Business Strategy & Operations Analyst

Note: The job is a remote job and is open to candidates in USA. CVS Health is hiring a Business Strategy & Operations Analyst to support the Security & Infrastructure team serving Health100 and PCW. The role combines strategy and operations, executive storytelling, SharePoint experience and content governance, and organizational communications to improve alignment, engagement, and execution.

Responsibilities

• Support Security & Infrastructure priorities, strategic initiatives, leadership rhythms, business reviews, and cross-functional planning for Health100 and PCW
• Track deliverables, decisions, milestones, dependencies, risks, and action items; improve workflows, templates, governance, and quality controls
• Coordinate stakeholder input, reviews, approvals, timelines, and publishing readiness
• Own the design and development of executive presentations, strategic roadmaps, business reviews, town halls, scorecards, and leadership updates
• Turn technical concepts, data, risks, and initiatives into concise narratives and visually engaging, executive-ready materials
• Maintain reusable PowerPoint templates, layouts, visual standards, and presentation libraries
• Own the UX/UI, structure, governance, and ongoing maintenance of Security & Infrastructure SharePoint sites, portals, and resource hubs
• Improve navigation, accessibility, information architecture, organization, and content discoverability
• Establish publishing standards, ownership, review cycles, and content lifecycle practices
• Own newsletters, leadership updates, announcements, service communications, and organizational messaging from intake through distribution
• Develop communication plans and content calendars; recommend channels and formats based on audience, urgency, sensitivity, and desired action
• Tailor messaging and calls to action for executive, technical, business, and enterprise audiences
• Coordinate approved communications through Health100 and PCW shared mailboxes and channels while ensuring consistent branding, terminology, and formatting
• Partner with Product, Security, Infrastructure, Operations, and leadership teams to support shared goals and initiatives
• Advise stakeholders on presentation strategy, user-centered content, SharePoint experiences, and communication effectiveness

Skills

• 5+ years of experience in strategy and operations, business or product operations, UX/UI, communications, content management, program management, or a related field
• Experience creating executive PowerPoint presentations, strategic business reviews, and leadership communications
• Experience designing, building, or maintaining SharePoint sites, intranet portals, or digital content experiences
• Working knowledge of UX/UI, accessibility, information architecture, and user-centered content design
• Excellent writing, editing, visual storytelling, and content-organization skills
• Advanced PowerPoint proficiency and strong Microsoft 365 skills, including SharePoint, Teams, Outlook, and Word
• Ability to translate complex technical and business information into clear, actionable content
• Proven ability to manage multiple projects, stakeholders, reviews, approvals, and deadlines
• Experience supporting Security, Infrastructure, Engineering, Product, Technology, or enterprise operations
• Experience in a Strategy & Operations, Business Operations, Product Operations, Program Management, or Chief of Staff function
• Proficiency with Figma, Adobe Creative Suite, Canva, or similar design tools
• Experience supporting executive communications, town halls, newsletters, shared mailboxes, and broad organizational updates
• Knowledge of change adoption, communication governance, inclusive design, accessibility, and content lifecycle management
• Experience maintaining brand standards, reusable content assets, and knowledge libraries

Benefits

• Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• Remote work arrangement.
• For this full-time position, a comprehensive benefits package, based on eligibility, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

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