Remote Position
Remote Call Intake Coordinator
๐ Remote ยท United States
๐ผ Full-time
๐๐จ๐ ๐๐ข๐ญ๐ฅ๐ Remote Call Intake Coordinator ๐๐จ๐ง๐ญ๐ก๐ฅ๐ฒ ๐๐๐ฒ $4,900 - $5,400 USD per month ๐๐ฎ๐ฆ๐ฆ๐๐ซ๐ฒ The Remote Call Intake Coordinator organizes incoming call requests, documents caller information, and coordinates appropriate routing and follow-up. This entry-level, full-time remote position emphasizes communication, scheduling, organization, and accurate recordkeeping. ๐จ๐ ๐๐ ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ
- Coordinate routine incoming call-intake activities.
- Receive and document caller requests.
- Gather information needed to process each request.
- Route calls to appropriate team members.
- Track pending call-related requests.
- Organize follow-up activities.
- Maintain accurate call records.
- Communicate routine status information.
- Update CRM and internal systems.
- Monitor assigned intake activities.
- Follow established call-routing and intake procedures. ๐๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ
- Entry-level candidates are encouraged to apply.
- Strong organizational and coordination skills.
- Excellent verbal and written communication.
- Professional phone manner.
- Strong attention to detail.
- Good listening and information-gathering skills.
- Comfortable using phone, CRM, and digital systems.
- Strong follow-up and time-management abilities.
- Ability to manage multiple routine requests.
- Reliable full-time remote availability. ๐๐๐ซ๐ค๐ฌ & ๐๐๐ง๐๐๐ข๐ญ๐ฌ
- Fully remote work-from-home position.
- Full-time professional schedule.
- Entry-level call intake coordination role.
- Opportunity to develop communication and coordination skills.
- Digital collaboration environment.
- U.S.-based position supporting U.S. time zones.