[Remote] Claims Account Manager

Note: The job is a remote job and is open to candidates in USA. Gallagher is hiring a Commercial Lines Claims Account Manager to deliver service and solutions to clients, primarily on large market accounts. The role coordinates account servicing, claims-related guidance, and communication among clients, brokers, underwriting, risk control, and internal departments.

Responsibilities

• Works primarily with large market accounts, serves as liaison for all service, maintenance and set-up issues related to assigned accounts
• Works with Underwriting and Risk Control staffs on account issues
• Conducts New Business orientations, including Claims Reporting, coding, and any special service issues
• Single point of contact for any service concerns or general questions, both account and broker
• Negotiates and communicates special handling instructions, assuring compliance
• Facilitates interdepartmental communications to address questions client may have concerning billing, legal questions, financial impact, etc

Skills

• Associate's degree
• 5 years related experience in insurance, and multi-line claims adjusting
• Licensed or certified in all states in which claim oversight and direction is being provided
• Bachelor's degree preferred

Benefits

• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact
• Fully remote work

Company Overview

Company H1B Sponsorship