Remote Position

[Remote] Clinical Data Lead - NSQIP

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. MRO is hiring a Clinical Data Lead to provide subject-matter expertise and manage quality tasks for an NSQIP account team. The role supports accurate clinical data abstraction through team orientation, case review, quality monitoring, feedback, and partner collaboration.

Responsibilities

  • Conduct orientation to medical records for new abstraction team members
  • Manage the green-lighting process and completion of on-going IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager
  • Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review
  • Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, on-going IRR, second looks, pre-submission cleaning, review of project quality trends, etc
  • Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners
  • Mentor, train and provide guidance to new hires during the onboarding process at assigned facilities
  • Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes
  • Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided
  • Subject matter expert in assigned registry or measure.  Provide expert abstraction support – 15% - 20% abstraction
  • Other quality tasks, as assigned
  • Attend new partner orientation in order to orient new team members as added to the project
  • Work closely with the Clinical Services Lead, as needed, for case-specific questions
  • Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager

Skills

  • 2+ years direct data abstraction experience in the Adult National Surgical Quality Improvement Program (NSQIP)
  • Experience abstracting procedure targeted cases
  • SCR (Surgical Clinical Reviewer) Certification
  • Exposure to multiple patient medical record systems (EMRs) and clinical databases
  • Intermediate proficiency with MS Office (Microsoft Excel)
  • Demonstrates high standards for accuracy and attention to detail
  • Demonstrates technical savvy and strong desire to learn new systems and technology
  • Thrives working independently and takes ownership of projects
  • Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, abstractors and others
  • Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities
  • Adapts to changes in project timelines, requirements, and assignments
  • Maintains a high degree of responsibility in keeping PHI secure and confidential
  • Surgical nursing background (preferred)
  • 1+ years providing coaching and guidance to teams (preferred)
  • RN, LPN, RT, RVT, or RCIS credentials (preferred)

Benefits

  • For team members who work 30 or more hours each week: a fully remote work environment, flexible schedule, and a generous Paid Time Off program with additional paid time for volunteering.
  • For team members who work 30 or more hours each week: medical, vision, and dental benefits; health savings accounts; company-paid short- and long-term disability; employee assistance program; paid parental leave; life insurance; accident insurance; and other voluntary benefit programs for employees and their eligible dependents.
  • For team members who work 30 or more hours each week: 401(k) retirement plan with a company match.
  • For team members who work 30 or more hours each week: paid professional development hours and other supportive resources.

Company Overview

  • Mro is a leader in disclosure management and health information exchange. It was founded in 2002, and is headquartered in Norristown, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is http://www.mrocorp.com/.
  • Company H1B Sponsorship

  • MRO has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2025, 2 in 2024, 2 in 2023, 2 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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