[Remote] Commercial Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Telix Pharmaceuticals is hiring a Commercial Operations Specialist to support pricing, contracting, and commercial request workflows across its Px organization. The role coordinates intake, approvals, execution, tracking, data quality, and process improvements across cross-functional teams.

Responsibilities

• Serve as the primary intake owner for all pricing-related requests, ensuring submissions are complete, accurate, and aligned with required inputs before advancing
• Validate pricing request details, including customer information, segment classification, volume assumptions, and supporting rationale
• Manage Business Operations intake process (ticketing) from the commercial field, ensuring proper categorization, prioritization, and routing
• Eliminate incomplete or low-quality submissions by enforcing intake standards and required fields
• Prepare and organize all inputs for Pricing Committee review, ensuring materials are complete, accurate, and decision-ready
• Coordinate with stakeholders to gather missing information and resolve inconsistencies prior to submission
• Track all Pricing Committee decisions, ensuring outcomes are clearly documented and communicated
• Support follow-ups and ensure all approvals are translated into actionable next steps
• Own coordination of operational approvals through to execution, including contracts, amendments, and system updates
• Partner across Sales, Finance, Legal, Distribution, and Contracting teams to ensure seamless handoffs and alignment
• Track progress of all active requests, proactively identifying bottlenecks and resolving delays
• Ensure downstream execution is completed accurately, including pricing tables, system configurations, and documentation
• Maintain centralized tracking of all active pricing, contracting, and operational requests
• Provide regular updates to stakeholders on request status, timelines, and risks
• Ensure full transparency across all stages of the workflow—from intake through execution
• Develop and maintain reporting or dashboards that provide visibility into volume, turnaround times, and bottlenecks
• Validate accuracy of information across requests, contracts, and system updates
• Ensure alignment between approved pricing terms and system implementation
• Identify discrepancies or risks early and escalate as needed
• Support adherence to compliance and governance standards
• Identify inefficiencies in current workflows and recommend structured improvements
• Support development and enforcement of SOPs for pricing, contracting, and intake processes
• Reduce manual coordination through better process design and system utilization
• Continuously improve turnaround time, accuracy, and overall execution quality

Skills

• 2–5+ years of experience in business operations, commercial operations, sales support, or a similar execution-focused role
• Experience working with Salesforce (or similar CRM systems), including intake management and data validation
• Strong understanding of commercial workflows, including pricing, contracting, and cross-functional coordination
• Experience managing high-volume requests in a fast-paced environment with competing priorities
• Experience working cross-functionally with Sales, Finance, Legal, and Operations teams
• Operational Workflow Management – Ability to manage complex, multi-step processes across functions
• Request Intake & Triage – Expertise in structuring and managing high-volume request pipelines
• Pricing & Contracting Coordination – Strong understanding of pricing workflows and downstream execution requirements
• Data Validation & Quality Control – Ensures accuracy and consistency across all operational outputs
• Cross-Functional Collaboration – Works effectively across Sales, Finance, Legal, and Operations teams
• Process Standardization – Develops and reinforces structured, repeatable processes to improve efficiency
• Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
• Bachelor's degree in business, Operations, Finance, or a related field
• Familiarity with healthcare/pharma segments (GPO, IDN, 340B, VA)

Benefits

• Annual performance-based bonuses
• An equity-based incentive program
• Generous vacation
• Paid wellness days
• Support for learning and development
• Hybrid and remote work arrangements

Company Overview

Company H1B Sponsorship