[Remote] Commissions Analyst

Note: The job is a remote job and is open to candidates in USA. Coursera + Udemy is seeking a Commissions Analyst to support accurate, timely sales compensation for its global field organization. The role administers commission plans and payments, maintains compensation data across incentive and CRM systems, and partners with cross-functional teams to resolve issues and improve processes.

Responsibilities

• Support the end-to-end administration of sales commissions for a global field organization, ensuring variable compensation is calculated and paid accurately and on time
• Maintain sales, quota, and commission data across Xactly Incent, Salesforce Spiff, and Salesforce through regular audits, reconciliations, and data validation
• Calculate, validate, and track commissions, bonuses, SPIFFs, guarantees, and other incentive payments in accordance with approved plans and policies
• Audit monthly and quarterly commissions, investigate discrepancies and root causes, and partner with the appropriate teams to resolve issues before payroll deadlines
• Support compensation-related employee lifecycle changes, including new hires, transfers, promotions, leaves of absence, and terminations. Set up participants, plans, quotas, and assignments in line with approved policies and procedures
• Respond to questions from sales employees and leaders about commission statements, calculations, plan mechanics, and payments, explaining information clearly and protecting confidential data
• Maintain documentation and audit trails for calculations, adjustments, exceptions, and approvals to support compensation governance and financial controls
• Identify opportunities to improve commission processes, controls, reporting, and automation, and support quarterly and year-end close, plan deployment, and quota administration

Skills

• 2+ years of experience in sales compensation, commission administration, revenue or sales operations, finance, accounting, or a related analytical function
• Experience supporting commission calculations and/or sales compensation plan administration
• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience
• Strong proficiency in Microsoft Excel and/or Google Sheets, including formulas, lookups, pivot tables, reconciliations, and analysis
• Strong analytical and problem-solving skills, attention to detail, and ability to work with large, complex datasets
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet monthly and quarterly deadlines
• Clear written and verbal communication skills, including the ability to explain compensation calculations and plan mechanics
• Ability to collaborate across teams and handle confidential employee and compensation information with discretion
• Hands-on experience with Xactly Incent and/or Salesforce Spiff
• Experience with Salesforce and sales opportunity, bookings, and quota data
• Experience supporting a global sales organization and multiple compensation plan types
• Familiarity with quotas, attainment, accelerators, crediting, splits, SPIFFs, guarantees, and clawbacks
• Experience supporting monthly or quarterly financial close and commission accruals
• Experience in software/SaaS or education technology
• Basic SQL knowledge

Benefits

• Comprehensive health and wellness benefits
• Bonus and RSU equity programs
• Global perks designed to help you grow and thrive wherever you are
• Choose the best way to work, whether it’s from home, an office, or a collaboration space

Company Overview

Company H1B Sponsorship