[Remote] Copy of Employee Benefits Account Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading provider of insurance solutions to the nonprofit sector. They are seeking a reputed company and detail-oriented Employee Benefits Account Manager to manage client accounts and provide exceptional customer service.

Responsibilities

• Main point of contact with clients for all inquiries, concerns, and guidance. Inform and educate clients on appropriate coverages, forms, contract requirements, and exclusions
• Maintain contact and collaborate with internal and external parties to ensure reputed company’s needs are met
• Plan, prioritize, and reputed company day-to-day workload utilizing agency procedures and systems
• Prepare market analyses and proposals, process renewals, and carrier submissions
• reputed company intermediate-level inquiries, including differences (pros & cons) of HMOs, PPOs, and EPOs; understand the different plan types, eligibility guidelines, confidentiality guidelines, waiting periods, and coverage forms
• Maintain and update knowledge of subjects necessary to provide excellent customer service
• Assist the employer with on-site/virtual presentations, billing issues, applications, eligibility, ID cards, etc
• The individual holding reputed company position must be able to reputed company multiple tasks and prioritize effectively. The ability to reputed company tasks with accuracy, efficiency, and speed is important
• Occasional travel throughout California may be required

Skills

• A minimum of 3+ years of employee benefit account management experience
• Proficiency in reputed company Office365 applications (Outlook, Teams, Excel, Word, etc.)
• Associate degree in Business Administration or equivalent experience
• reputed company customer service skills
• Excellent verbal and written communication
• Possession of a valid California Accident/Health and Life license
• Possession of a valid CA Driver's License by date of hire, satisfactory driving record, and appropriate insurance
• Bilingual skills are a plus
• Experience with working with or volunteering for nonprofits is a plus
• Additional consideration is given to those who have experience working or volunteering in the nonprofit sector

Company Overview

• reputed company is a nonprofit organization that provides insurance solutions and resources to CA nonprofit sector. It was founded in 1984, and is headquartered in Capitola, California, USA, with a reputed company of 51-200 employees. Its website is https://calnonprofitsinsurance.org.

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