[Remote] Customer Identity Platform Engineer

Note: The job is a remote job and is open to candidates in USA. Ford Motor Company is seeking a Customer Identity Platform Engineer to engineer, develop, and provide 24/7 support for highly available identity and access management solutions on Azure AD B2C. The role focuses on IAM strategy, secure platform development, monitoring, automation, operational support, and collaboration with business, cybersecurity, application, and technical teams.

Responsibilities

• Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards
• Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture
• Contribute to the development and implementation of IAM strategies and roadmap
• Develop and maintain metric dashboards and monitoring/alerting systems
• Provide day-to-day operations of requests, incidents, and problems
• Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
• Use modern software development Agile methodologies to deliver high-quality software on time and on budget
• Use modern software delivery pipelines to automate the deployment and testing of software and platform features
• Maintain and update Ford custom policies using the Identity Experience Framework
• Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications
• Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs

Skills

• Bachelor's Degree (or a combination of education and relevant employment)
• 3 to 5 years of experience with:
• Demonstrated understanding and the application/implementation of IAM principles, multi-factor authentication, and conditional access
• Working collaboratively to identify and solve problems with a globally dispersed and diverse team
• Designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization
• Demonstrated strong problem-solving skills
• Demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)
• Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting
• Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity
• 1 to 2 years of experience with:
• Dedication to delivering a secure, always-on customer identity platform
• Demonstrated understanding of Azure AD B2C
• Understanding of Application Insights, Log Analytics, Azure App Services, Azure API Management
• Demonstrated experience with Dev Enablement Tools (e.g., Jira, GitHub, Postman, etc.)
• Demonstrated experience with PowerShell
• 3-5 years of experience managing Azure AD B2C, including writing and managing custom policies
• 2-5 years of experience with PowerShell, C#, .NET Core, or other relevant languages
• Understanding of Site Reliability Engineering (SRE) principles
• Candidates for positions with Ford Motor Company must be legally authorized to work in the United States
• Visa sponsorship is NOT available for this position
• Experience designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization
• Industry recognized certifications a plus (e.g., AZ-900: Azure Fundamentals, Certified Information Systems Security Professional (CISSP))

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time
• Remote work, unless you reside within 50 miles of Dearborn, MI—in which case on-site presence is requested up to 4 days a week

Company Overview