[Remote] Customer Service / Call center Executive

Note: The job is a remote job and is open to candidates in USA. The hiring company is not identified in the posting. The Rep, Member Service I supports enrollment transactions for new and existing clients and helps customers resolve problems related to enrollment.

Responsibilities

• The Rep, Member Service I will provide support for the execution of enrollment transactions in accordance with contractual and medical underwriting guidelines for new clients, existing clients, and transfers to and from other BCBS and Non BCBS Plans
• Learns the details of offering and administering various enrollment transactions and how to guide various customers regarding problem resolution

Skills

• 1-2 years of customer service, claims experience, Inbound Call Center Experience
• 2-5 Years inbound call center experience
• Possess a passion for Customer Service
• Display exceptional oral and written communication skills

Benefits

• Remote job
• 3-4 weeks of virtual training

Company Overview