Remote Position
[Remote] Customer Service Representative - State Farm Agent Team Member
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. State Farm Agent is an insurance and financial services agency seeking a Customer Service Representative to deliver exceptional customer experiences. The role involves answering customer inquiries, assisting with policy updates, processing claims, coordinating with team members, and maintaining accurate records.
Responsibilities
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions
Skills
- Communication and interpersonal skills
- Detail-oriented and able to multitask
- Bilingual Spanish (required)
- Currently Licensed
- Previous customer service experience preferred
Benefits
- 401(k)
- Bonus based on performance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Company Overview