Remote Customer Service Specialist

About the Company

Hopes Global Getaways Travel Agency is a professional travel services company providing trip planning and booking support for leisure travel including cruises resort stays and guided vacations.We work with established travel suppliers to coordinate travel arrangements for clients.Role Summary The Remote Customer Service Specialist supports all clients by assisting with necessary travel research coordinating reservations and ensuring booking details are accurate and complete.This role focuses on customer service booking coordination and administrative accuracy in a remote work environment.Primary Responsibilities Process and manage travel bookings for flights accommodations cruises and related servicesProvide clients with general destination and itinerary informationCommunicate with travel suppliers to confirm reservations and detailsRespond to client inquiries via email phone and online platformsMaintain accurate and confidential client records and booking documentationFollow established procedures and guidelines for bookings and communication Required Qualifications Strong written and verbal communication skillsAttention to detail and organizational abilityComfortable working independently in a remote settingBasic computer proficiency and reliable internet accessMinimum age of 18Residency in the U.S.U.K.or approved regionsTraining is provided Position Details Fully remote settingFlexible scheduling within business needsTraining and ongoing support providedOpportunities for role expansion based on performance Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type :Full Time Experience:years Vacancy:1 Yearly Salary Salary:45000 - 55000.