Remote Position
[Remote] Customer Support Representative I
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. V-Soft Consulting is hiring a Customer Support Representative I for a client in Holtsville, NY. The role provides customer support under close supervision, answers questions about company products and services, directs callers to appropriate resources, and escalates complex questions to senior representatives.
Responsibilities
- Excellent communications skills
- Computer literate; knowledge of Windows environment. (Knows what a "C " drive is)
- Worked remote previously a MUST
- Works under close supervision to answer questions regarding company products and services
- Directs callers to appropriate resources
- Escalates complex questions to more senior representatives
Skills
- HS Diploma and College background
- Light IT background
- 1 YR. customer service experience
- Excellent communications skills
- Computer literate; knowledge of Windows environment. (Knows what a "C " drive is)
- Worked remote previously
Benefits
- Full benefits: Medical, Dental, Vision
- 401(k) plan
- Career growth opportunities
Company Overview
Company H1B Sponsorship