Remote Position
[Remote] Customs Brokerage Specialist, ACT Destination Operations
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Amazon is Earth's most customer-centric company, and its Amazon Customs & Trade team provides end-to-end customs brokerage services that support efficient and compliant global supply chains. The Customs Brokerage Specialist will manage daily customs clearance operations across multiple transportation modes, ensuring accurate documentation, timely entry filing, regulatory compliance, and resolution of shipment issues with internal and external stakeholders.
Responsibilities
- Verify completeness and accuracy of customer onboarding documentation and commercial records
- Prepare and submit import documentation to regulatory agencies to ensure timely release and delivery
- Perform accurate data entry for entry filing, tariff classifications, and inspection records
- Monitor shipment clearance status and manage issue escalation with freight forwarders and logistics partners
- Generate and track delivery forms, ensuring all compliance requirements are met
- Meet daily and weekly KPI targets for entry submission accuracy and timeliness
- Serve as second-tier support for Customer Service escalations related to cross-border shipments
- Collaborate with origin and destination logistics teams to resolve shipment issues end-to-end
Skills
- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
- Work 40 hours/week, and overtime as required
- Experience performing accurate data entry and analysis
- Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations
- 2+ years of customs entry writing experience with a proven track record handling complex, high-value shipments
- High school or equivalent diploma
- Bachelor's degree in logistics, transportation, supply chain, or business
- Licensed customs broker
- Experience in customs
Benefits
- EAP starting Day 1 of employment
- Mental Health Support starting Day 1 of employment
- Medical Advice Line starting Day 1 of employment
- 401(k) matching starting Day 1 of employment
Company Overview
Company H1B Sponsorship