Remote Data Entry & Customer Service Specialist – Flexible Home‑Based Part‑Time Role with Polling & Market Research Opportunities

About brighthush

brighthush is a forward‑thinking, data‑driven organization that empowers brands to make smarter, faster decisions. By harnessing the power of real‑time consumer insights, we help companies launch products that resonate, refine marketing strategies, and stay ahead of market trends. Our culture is built on curiosity, collaboration, and a relentless focus on delivering value to our partners and customers.

Why Join brighthush?

At brighthush, you’ll be part of a dynamic team that values flexibility, innovation, and personal growth. Whether you’re a seasoned data professional or just starting out, you’ll find a supportive environment that encourages learning, experimentation, and career advancement. Our remote‑first approach means you can work from anywhere, on a schedule that fits your life.

Position Overview

We’re looking for a meticulous, self‑motivated Remote Data Entry & Customer Service Specialist to join our growing team. In this role, you’ll perform a variety of tasks that include:

• Entering and verifying data from surveys, polls, and market research studies.
• Responding to customer inquiries via email and chat with a professional, helpful tone.
• Reviewing product feedback and compiling insights for internal stakeholders.
• Participating in product testing and providing candid feedback to shape future offerings.
• Managing multiple projects simultaneously while maintaining high accuracy.

As a part‑time remote employee, you’ll have the freedom to set your own hours and choose projects that align with your interests and schedule.

Key Responsibilities

• Data Entry & Validation: Input survey responses, poll results, and other research data into secure databases with 99.9% accuracy.
• Customer Support: Handle email and chat inquiries, resolve issues, and provide product information in a timely, courteous manner.
• Product Testing: Participate in beta testing of new products, complete usability surveys, and report findings.
• Quality Assurance: Review data for inconsistencies, flag errors, and collaborate with the QA team to improve data integrity.
• Reporting: Generate weekly summaries of completed tasks, key metrics, and any notable trends for internal review.
• Continuous Improvement: Suggest process enhancements, automation opportunities, and best practices to increase efficiency.

Essential Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• Minimum of 1 year of experience in data entry, customer service, or a related field.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
• Excellent written communication skills with a keen eye for detail.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Reliable internet connection and a quiet workspace suitable for remote work.
• Self‑motivated, proactive, and able to work independently with minimal supervision.

Preferred Qualifications

• Experience with survey platforms (e.g., SurveyMonkey, Qualtrics) and data collection tools.
• Familiarity with CRM systems such as Salesforce or HubSpot.
• Basic knowledge of data analytics concepts and tools (e.g., Excel pivot tables, Google Data Studio).
• Previous experience in market research, product testing, or consumer insights.
• Knowledge of e‑commerce platforms and online retail operations.
• Fluency in additional languages (Spanish, French, Mandarin, etc.) is a plus.

Skills & Competencies

• Attention to Detail: Ability to spot errors and inconsistencies in large data sets.
• Communication: Clear, concise, and professional written communication.
• Time Management: Prioritize tasks and meet deadlines in a flexible environment.
• Adaptability: Quickly learn new tools and processes as the company evolves.
• Problem‑Solving: Identify issues, propose solutions, and implement improvements.
• Collaboration: Work effectively with cross‑functional teams across time zones.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Remote Data Entry & Customer Service Specialist, you’ll have access to:

• Online training modules covering data analytics, customer service best practices, and industry trends.
• Mentorship programs pairing you with senior analysts and product managers.
• Opportunities to transition into roles such as Data Analyst, Market Research Associate, or Product Tester.
• Regular feedback sessions to help you refine skills and set career goals.
• Participation in company‑wide initiatives, hackathons, and innovation challenges.

Work Environment & Culture

brighthush thrives on a culture of transparency, creativity, and continuous improvement. We celebrate diversity, encourage open dialogue, and support work‑life balance. Our remote team enjoys:

• Flexible scheduling that respects personal commitments.
• Monthly virtual coffee chats and team‑building activities.
• Access to a digital resource library with books, podcasts, and industry reports.
• Recognition programs that highlight outstanding contributions.
• A collaborative platform where ideas can be shared and implemented quickly.

Compensation, Perks & Benefits

While specific pay rates vary by experience and project volume, brighthush offers competitive compensation aligned with industry standards. In addition, you’ll enjoy:

• Flexible payment options, including PayPal, direct deposit, and virtual gift card codes.
• Performance‑based bonuses for high‑quality work and timely project completion.
• Access to a wellness stipend for home office upgrades, ergonomic equipment, or fitness memberships.
• Professional development budget for courses, certifications, and conferences.
• Health and wellness resources, including mental health support and mindfulness sessions.

How to Apply

Ready to bring your data‑entry expertise and customer‑service flair to a forward‑thinking team? Click the link below to submit your application and join brighthush today.

Apply to this position at brighthush

Closing Statement

At brighthush, we’re not just collecting data—we’re shaping the future of consumer experience. If you’re a detail‑oriented, self‑driven professional who thrives in a flexible, remote setting, we want to hear from you. Join us and turn your everyday work into meaningful insights that drive real business impact.