Remote Data Entry Specialist – Precision Data Management & Customer Information Specialist

Introduction

At brighthush, we believe that accurate, reliable data is the backbone of every successful organization. As a global leader in data solutions and customer experience, we empower businesses to transform raw information into actionable insights. We’re looking for a meticulous, tech‑savvy Remote Data Entry Specialist who thrives in a fast‑paced, collaborative environment and is passionate about maintaining data integrity while supporting operational excellence.

Why Join brighthush?

When you become part of the brighthush family, you’ll experience:

• Fully remote work with flexible scheduling to support work‑life balance.
• Access to cutting‑edge data platforms, cloud services, and continuous learning resources.
• A culture that values transparency, innovation, and personal growth.
• Competitive compensation, comprehensive benefits, and a generous paid‑time‑off policy.
• Opportunities to contribute to high‑impact projects that shape the future of data management.

Key Responsibilities

As a Remote Data Entry Specialist, you will be the guardian of our customer and account databases, ensuring that every piece of information is accurate, up‑to‑date, and secure. Your role will also extend to supporting facility operations and vehicle maintenance to keep our remote teams productive and safe.

Data Management & Quality Assurance

• Maintain and update the central customer and account database by entering new records and revising existing ones.
• Prepare source data for computer entry by compiling, sorting, and validating information from multiple documents.
• Establish entry priorities based on business needs and data urgency.
• Process source documents, reviewing data for deficiencies and resolving issues using standard procedures.
• Enter alphabetic and numeric data accurately using keyboard or optical scanner, adhering to screen format specifications.
• Apply data program techniques and procedures to meet entry requirements and maintain consistency.
• Verify entered data through meticulous review, correction, deletion, or re‑entry as needed.
• Combine data from disparate systems when account information is incomplete, ensuring a single source of truth.
• Purges duplicate records to eliminate redundancy and improve database performance.
• Test system changes and upgrades by inputting new data, providing feedback on usability and accuracy.
• Secure data by completing regular database backups and following data protection protocols.
• Report anomalies, process improvements, or policy changes to the data governance team.
• Maintain confidentiality of all customer and account information in compliance with privacy regulations.

Facility Operations & Maintenance Support

• Coordinate facilities and furnishings maintenance, including furniture assembly and setup.
• Communicate building and maintenance issues promptly to supervisors and the brighthush Department Head.
• Assist in maintaining clean, attractive, safe, and well‑repaired facilities.
• Understand and safely use approved chemicals and cleaning agents, following MSDS guidelines.
• Conduct unit inspections as required by program policies and guidelines.
• Assist in repairs and upkeep of program properties, such as painting, fire safety, door hardware, and key copies.
• Monitor vehicle maintenance schedules, perform inspections, and report issues to the supervisor.
• Coordinate vehicle repairs with approved vendors and oversee safety programs.
• Ensure compliance with fire, health, licensing, and lease requirements.
• Be accessible to the facility at all times, carrying a facility cell phone on and off duty.
• Assist and coordinate intakes and departures, ensuring smooth transitions.
• Oversee delivery of consistent services, collaborating with clients, public/private organizations, and program staff.
• Assess needs for facility renovations and upgrades, providing support in planning and execution.
• Perform preventative maintenance on equipment throughout the facility.
• Repair or replace equipment as needed, ensuring operational continuity.

Additional Responsibilities

• Teach Independent Living Skills and provide support to participants in relational wellness.
• Provide crisis intervention and mediation to participants when required.
• Communicate effectively with the Department Head, co‑workers, participants, families, and other service providers.
• Provide a secondary on‑call option during specified times to ensure continuous support.
• Ensure participants maintain a safe and adequate living environment.
• Work independently and as a team member to create innovative ways to meet contract goals and deliver high‑level service.
• Transport participants in brighthush vehicles as needed, practicing non‑aggressive defensive driving techniques.
• Operate vehicles safely, ensuring that vehicle use is strictly for brighthush business.
• Perform other administrative tasks as assigned and assist with document storage and auditing.
• Participate in staff meetings, trainings, staff development events, and agency‑wide committees.
• Model the brighthush 4 Core Values in all aspects of position responsibilities.

Essential Qualifications

• High school diploma or equivalent; associate’s degree in Business, Information Technology, or related field preferred.
• Minimum of 2 years of data entry experience, preferably in a remote or hybrid setting.
• Typing speed of at least 60 words per minute with high accuracy.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.
• Excellent attention to detail and a commitment to data accuracy.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and data entry software.
• Basic understanding of database management systems and data backup procedures.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Self‑motivated, proactive, and comfortable working independently in a remote environment.

Preferred Qualifications

• Experience with cloud‑based data platforms (e.g., Salesforce, HubSpot, or similar CRM).
• Knowledge of data governance, quality assurance, and compliance standards.
• Familiarity with facility maintenance processes and safety regulations.
• Experience in a role that combines data entry with operational support.
• Basic vehicle maintenance knowledge and a valid driver’s license.
• Prior experience in a service‑oriented environment, such as healthcare, education, or community services.

Key Skills & Competencies

• Data Accuracy & Integrity
• Process Improvement & Problem Solving
• Time Management & Prioritization
• Technical Proficiency (Excel, CRM, OCR)
• Communication & Collaboration
• Adaptability & Resilience
• Customer‑Centric Mindset
• Compliance & Confidentiality Awareness
• Facility & Vehicle Maintenance Basics

Career Growth & Learning Opportunities

At brighthush, we invest in your professional development. As a Remote Data Entry Specialist, you’ll have access to:

• Online learning modules covering advanced data analytics, database administration, and project management.
• Mentorship programs pairing you with senior data professionals.
• Cross‑functional projects that expose you to other departments such as IT, Operations, and Customer Success.
• Clear career pathways to roles such as Data Analyst, Data Governance Lead, or Operations Manager.
• Annual performance reviews with actionable feedback and growth plans.

Work Environment & Company Culture

Our culture is built on four core values: Integrity, Innovation, Inclusion, and Impact. We celebrate diversity, encourage creative problem‑solving, and reward results that make a difference. As a remote team, we rely on trust, transparency, and regular virtual check‑ins to keep everyone connected and aligned.

Compensation, Perks & Benefits

While specific figures vary by experience and location, brighthush offers:

• Competitive base salary commensurate with experience.
• Performance‑based bonuses and incentive programs.
• Health, dental, and vision insurance plans.
• 401(k) with company match.
• Generous paid time off, including vacation, sick leave, and personal days.
• Flexible work hours and a fully remote setup.
• Home office stipend to equip you with the tools you need.
• Wellness programs, including mental health resources and fitness subsidies.
• Employee recognition programs and annual company retreats.

How to Apply

Ready to take the next step in your career? Submit your resume and a brief cover letter outlining why you’re the perfect fit for the Remote Data Entry Specialist role at brighthush. We’re excited to learn how your skills and passion can help us continue to deliver world‑class data solutions.

Join brighthush Today!

At brighthush, we’re not just filling a position—we’re building a team of dedicated professionals who are committed to excellence, innovation, and service. If you’re a detail‑oriented, tech‑savvy individual who thrives in a collaborative, remote environment, we want to hear from you. Apply now and become part of a company that values your contributions and supports your growth every step of the way.