[Remote] Digital Commerce Data and Operations Analyst

Note: The job is a remote job and is open to candidates in USA. WD-40 Company is seeking a Digital Commerce Data and Operations Analyst focused on e-commerce, particularly Amazon.com and Amazon.ca. The role analyzes performance and develops actionable insights, reporting, forecasts, and recommendations to support e-commerce strategy and business growth.

Responsibilities

• Analyze account performance and develop monthly reporting on key KPIs (Amazon, Pure Play, etc.) with recommendations including sell-through, forecast, financial impacts, competitive analysis, promotional performance analysis and trend identification to achieve the strategic plan
• Collaborate with leaders in the development, communication and implementation of the U.S. Strategic vision, goals, and plans to achieve EBITDA and sales goals
• Deliver strategic, analytical, e-commerce-focused insights across multiple sources of data to independently define the broad overarching opportunities that translate into the maintenance, activation, and execution of e-commerce 18-month, and 3- to 5-year plans and strategies
• Lead the development of e-commerce business performance scorecards with actionable insights and ad hoc analysis to educate and influence key business stakeholders across the organization and optimize investment and e-commerce growth
• Establish e-commerce KPIs for monthly reporting and data analysis, including monitoring competitive activity
• Analyze vendor portal and 3rd party tech data for the purposes of planning, forecasting, budgeting, financial impact, and trend identification
• Work closely with cross-functional teams to be the expert on WD-40 item configurations, item changes, UPC revisions, and product dimensions
• Apply operational precision and leverage analytics to make sound, data-driven decisions, and fact-based recommendations to the Amazon and pure play Sales Team
• Develop and communicate to the company and customer on an agreed cadence, identifying pure play customer and WD-40 forecast accuracy, solves for in-stock challenges, chargeback violations, ordering accuracy, and recommend tactics to put in place to eliminate issues
• Collaborate with the Marketing Team and Sales Team to identify the projected volume of proposed new items and establish priority ranking
• Track new launches from inbound PO to site enablement, monitor sales, and make forecast recommendations as necessary

Skills

• Bachelor's degree in business, with an emphasis in data analytics, marketing, Computer Science, or related field required
• 5-7 years of successful sales and marketing analytics, in CPG or Agency side relevant to e-Retail/CPG
• 3+ years of experience providing strategic thought leadership related to e-commerce in translating data concepts to related stakeholders in the business
• Demonstrated experience working with cross-functional teams such as marketing and sales
• Strong and comprehensive analytical and data interpretation skills and experience (syndicated point-of-sale and internal account-specific consumption data)
• Experience working with Amazon

Benefits

• Fully remote from a home office.
• Learning-based culture that supports the growth and development of all tribe members.
• Life-enhancing health, wellness, and financial programs.
• Profit sharing.
• Annual cash incentive rewards.
• Tuition reimbursement.
• 401K match.
• Short-day Fridays.
• Vacation time.
• Paid holidays.
• An additional paid week off between Christmas and the new year.

Company Overview

Company H1B Sponsorship