[Remote] Director of Data Center & Site Operations

Note: The job is a remote job and is open to candidates in USA. STN Incorporated is hiring a Director of Data Center & Site Operations to lead physical infrastructure deployment and operational readiness across global data center environments. The role oversees Day 1 build-outs and Day 2 lifecycle activities, while coordinating site teams, vendors, and cross-functional stakeholders to maintain availability and scale operations.

Responsibilities

• Partner with architecture, engineering, and capacity teams to plan and execute Day 1 infrastructure deployments, ensuring hardware delivery, physical layout, rack-and-stack, and initial cabling meet global design standards
• Lead Day 2 deployment activities across global data center sites including expansions, refreshes, migrations, retrofits, and operational upgrades
• Coordinate deployment execution for compute, storage, networking, cabling, and infrastructure changes
• Manage deployment schedules, implementation timelines, and resource planning across multiple concurrent projects
• Drive operational readiness and turnover from construction/build teams into live operations environments
• Oversee change implementation while minimizing operational risk and service disruption
• Develop deployment roadmaps, execution plans, and operational milestones spanning Day 1 build-out and Day 2 steady-state activities
• Track deployment KPIs, timelines, budgets, and vendor performance metrics
• Manage risks, escalations, dependencies, and issue resolution throughout deployment lifecycle
• Ensure alignment between engineering, operations, logistics, and site teams
• Provide executive-level reporting on deployment progress, capacity readiness, and operational impacts
• Establish and improve standardized deployment processes, SOPs, and operational playbooks for both Day 1 build-out and Day 2 steady-state execution
• Drive continuous improvement initiatives focused on efficiency, quality, and deployment velocity
• Ensure compliance with operational standards, safety requirements, and change management policies
• Support incident response coordination for deployment-related operational issues
• Partner with capacity planning and infrastructure teams to support scaling strategies
• Oversee site-level operational functions including: + Superintendent / General Manager leadership + Site Operations Managers + Site Administration + EHS / Safety programs and compliance + Inventory coordination and planning with logistics partner teams
• Ensure coordination between deployment activities and ongoing site operations teams to maintain operational continuity, safety, and service availability
• Drive alignment across facilities, security, logistics, and operational stakeholders to support scalable global site operations
• Manage third-party deployment vendors, integrators, and logistics providers
• Coordinate with global site operations, engineering, network, facilities, and supply chain teams
• Facilitate deployment readiness reviews and stakeholder communications
• Ensure vendor SLAs and deployment quality standards are met consistently
• Support infrastructure lifecycle management including refreshes, decommissions, and hardware replacement programs
• Coordinate deployment sequencing and operational validation for lifecycle refresh and replacement activities
• Assist with forecasting deployment capacity needs and regional operational requirements
• Ensure inventory accuracy and deployment asset tracking

Skills

• Bachelor's degree in Engineering, Information Technology, Operations Management, or related field (or equivalent experience)
• 7+ years of experience in data center operations, infrastructure deployment, technical program management, or related field
• Experience managing large-scale global infrastructure deployment programs
• Hands-on experience with Day 1 site build-out and rack-and-stack execution, including turnover from construction into live operations
• Strong understanding of data center infrastructure including: + Compute/server deployments + Network infrastructure + Cabling systems + Power/cooling dependencies + Hardware lifecycle management
• Experience with change management and operational governance processes
• Proven ability to manage cross-functional global teams and vendors
• Strong project/program management skills with experience managing multiple priorities simultaneously
• Candidates must be U.S. Citizens or Permanent Residents. We are unable to provide sponsorship at this time
• Experience in hyperscale or enterprise data center environments
• PMP, PRINCE2, ITIL, or related certifications
• Familiarity with DCIM tools, ticketing systems, and deployment tracking platforms
• Experience with automation and deployment optimization initiatives
• Knowledge of capacity management and operational analytics
• Strong understanding of service availability and operational risk management

Benefits

• Health Coverage – Medical, Dental & Vision
• FSA Health and Dependent Care available
• 401(k) Plan
• Unlimited Paid Time Off (PTO)
• Observed Holidays Paid
• Cell Phone Allowance
• Collaborative, growth-driven culture
• Remote work option

Company Overview