[Remote] Director, Product Design

Note: The job is a remote job and is open to candidates in USA. Whatnot is a live shopping platform connecting buyers and sellers across a wide range of categories. The Director of Product Design will lead the Buyer Design team, defining the strategy and execution for the end-to-end buyer journey while developing a high-performing design organization and contributing hands-on to product design.

Responsibilities

• Lead and scale a high-performing team of product designers across the buyer funnel
• Define and drive the vision, strategy, and execution for the buyer experience in collaboration with cross-functional partners
• Partner with research, data, and product to develop deep customer empathy and inform high-impact design decisions
• Shape intuitive, elegant systems across discovery, live shopping, and post-purchase experiences
• Ensure our experiences are accessible, inclusive, and delightfully human
• Champion design quality and consistency across surfaces while enabling speed and iteration
• Nurture a strong design culture through mentorship, feedback, and high standards for craft and thinking
• Represent design in executive conversations and influence company-wide priorities

Skills

• 10+ years of product design experience, with at least 3+ years leading teams
• A player-coach mindset-excited to mentor, but equally passionate about designing and solving problems hands-on
• Strong portfolio showcasing interaction and visual design skills, with a track record of shipping successful products
• Proven success designing and scaling customer-facing experiences across a complex funnel (acquisition through retention)
• Deep expertise in interaction design, systems thinking, and user-centered design
• Strong understanding of search, discovery, personalization, and taxonomy design principles
• A strong collaborator who thrives at the intersection of product, business, and user needs
• A portfolio that demonstrates thoughtful, elegant solutions to complex problems
• Experience in e-commerce, marketplaces, or live shopping platforms is a major plus

Benefits

• Equity

Company Overview

Company H1B Sponsorship