[Remote] Director, Sales-Walmart

Note: The job is a remote job and is open to candidates in USA. Novolex manufactures food, beverage, and specialty packaging. The Director, Sales - Walmart leads the Walmart and Sam’s Club relationship and develops sales strategies to grow revenue, profitability, market share, and customer satisfaction. The role leads National Account Managers and collaborates across functions to execute customer plans.

Responsibilities

• Develop and execute comprehensive sales strategies aligned with company objectives for revenue growth, profitability, and market share expansion within Walmart and Sam’s Club
• Own the overall Walmart relationship and serve as the primary point of contact or escalation for key customer stakeholders
• Build and cultivate relationships at all levels of the organization, including merchant, replenishment, sourcing, operations, and executive leadership teams
• Drive strategic business planning including diversification and margin management, annual joint business planning, and long-term growth initiatives with Walmart
• Identify and pursue new business opportunities, category expansion, and product innovation opportunities
• Deliver annual volume, revenue, profitability, and market share targets
• Lead pricing strategy, contract negotiations, promotional planning, and product quotations, including capital investment requirements when applicable
• Develop and drive pipeline opportunities that support sustainable growth and account diversification into additional whitespace
• Monitor customer performance, market trends, competitive activity, and category insights, communicating findings and recommendations to leadership
• Obtain the voice of the customer through regular customer engagement, industry events, and intelligence gathering
• Lead cross-functional collaboration with Procurement, Product Development, Marketing, Quality, Finance, Category Management, Supply Chain, Forecasting, Operations, and Customer Service teams
• Ensure customer requirements are effectively communicated and executed throughout the organization
• Partner with forecasting and supply chain teams to develop accurate demand plans and inventory strategies
• Resolve service, quality, and operational issues promptly while maintaining a high level of customer satisfaction. Be effective point of escalation as necessary
• Collaborate with distribution and channel partners to maximize sales effectiveness and service levels
• Lead, coach, and develop a team of National Account Managers
• Establish clear performance objectives, accountability measures, and development plans for team members
• Foster a culture of customer focus, collaboration, continuous improvement, and results-oriented execution
• Effectively delegate responsibilities while ensuring alignment with organizational goals and customer expectations
• Maintain accurate forecasts, weekly customer activity updates, quarterly account reviews, and pipeline management through CRM tools
• Prepare and present customer business reviews, growth strategies, and performance updates to executive leadership
• Utilize data and analytics to support strategic decision-making and business planning

Skills

• Bachelor's degree in Business Administration, Marketing, Sales, or a related discipline
• 10+ years of progressive sales experience in packaging, consumer products, foodservice, retail, or related industries
• Proven success managing large national accounts and delivering profitable sales growth
• Experience leading and developing sales professionals
• Demonstrated ability to build executive-level customer relationships and influence key decision-makers
• Strong business acumen with expertise in sales strategy, negotiations, forecasting, and financial analysis
• Excellent communication, presentation, and relationship management skills
• Proficiency with CRM systems, SAP, Microsoft Excel, and PowerPoint
• Direct experience managing the Walmart business is strongly preferred
• Experience living and working within the Walmart supplier ecosystem

Benefits

• Relocation assistance is provided for qualified candidates.
• 401(k) plan with company match
• Comprehensive medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Paid vacation and sick days
• Paid parental leave
• Paid holidays
• Wellness program
• Medical, dental and vision insurance, as well as a variety of other well-being resources focused on mental, physical and financial health; specific benefits and well-being programs may vary depending on where you work.
• Opportunities for advancement, skills development, advanced education programs, and training and development programs and courses through MyLearning.
• Support for formal education through the Tuition Reimbursement Program (Non-Union).

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