Remote Position
[Remote] EHR Support Analyst
🌍 Remote · Spain
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Teamware Solutions is seeking an EHR Support Analyst to support rural healthcare providers with NC HealthConnex onboarding, EHR integration, interoperability compliance, and clinical data quality. The role also delivers provider training and collaborates on data quality initiatives and Rural Health Transformation Program implementation.
Responsibilities
- Lead rural healthcare provider onboarding to NC HealthConnex
- Guide healthcare organizations and EHR vendors through connection requirements, HL7 v2 exchange, C-CDA/CCD exchange, and NC\•Notify services
- Conduct technical assessments of EHR capabilities, interface configurations, and data extraction workflows
- Identify readiness gaps and recommend implementation solutions
- Coordinate with NC HIEA and technical teams to manage integration tickets, clarify requirements, and resolve data ingestion and transformation issues
- Provide technical guidance on interoperability standards, including HL7 v2, C-CDA, CCD, USCDI, and NC HIEA Interoperability Standards
- Evaluate provider data submissions for compliance with interoperability requirements
- Troubleshoot issues involving message structure, clinical vocabulary standards, and data transport methods
- Review clinical data submissions for completeness, accuracy, timeliness, and compliance with HIE requirements
- Support data quality improvement initiatives, including validation of HL7, ADT, CCD, and other structured clinical data
- Collaborate with healthcare providers and EHR vendors to identify root causes of data quality issues
- Provide mapping guidance and recommend clinical workflow adjustments to resolve data issues
- Deliver technical assistance, customized training, and educational materials to rural healthcare providers
- Help providers understand and effectively use NC HealthConnex tools and services
- Collaborate with provider relations and business relations teams on communications, training schedules, and project coordination
- Educate providers on data flows, reporting requirements, and interoperability best practices
- Collaborate with NC HIEA teams on interoperability and data quality initiatives
- Support the modernization of digital healthcare infrastructure across rural North Carolina
- Contribute to Rural Health Transformation Program (RHTP) implementation
- Identify opportunities to improve provider onboarding processes and support continuous improvement initiatives
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